Original FPA Traders Court Submission:
I am submitting the case against: www.nrgbinary.com/
My Case is: NRG involved persons:
Youssef Kader (Trader & Account manager)
Zeid Azzam (Senior Account Manager)
Lance,Graham (Business manager)
NRG Address:
NRG Capital (Cyprus) Limited
Karpensiou Street, 2021 Nicosia, CY
NRG site:
www.nrgbinary.com
NRG mails:
LanceG@nrgbinary.com,
YoussefK@nrgbinary.com
NRG Phone:
+973 16198210
My account numbers:
MT4 account: 10826
Web site account: hussamabbas63@gmail.com
Detailed description of the complaint:
I started with NRGBinary.com on Feb 2014. I was offered by NRGBinary sales person Zeid Azzam to have a VIP account that will be managed by NRG. The trader Youssef Kader started work with me and we agreed on planned dates for deposits (you will find mails detailing this). I also informed him that I will not do any withdrawal until he feels the account reached to required amount that makes the trades more profitable.
After that I would then start withdrawing. I was getting mails from NRG system for each transaction made.
Things went well and later Youssef told me that we will switch to NT4 account. He sent me the credentials (Read Only) and I was following the transactions and we made very good progress.
On May Youssef asked to increase the deposit by $12K so that we can reach target $50K account balance in July. He also said that starting from July I can start making monthly withdrawals (the amount to be agreed later) and we continue targeting $100K.
on 16 June 2014 we reached this target.
Along this period, the average number of transactions was 3-4 per week. The amount of each transaction was perfectly matching the Market and the balance in the account.
Suddenly on 27 Jun (it was Friday) - and a few days before our target date - Youssef entered 15 transactions in 4 minutes - totally illogical transactions with so large amounts and of course the balance went down to $4K and then to negative value.
I was off on that day and I saw the transactions and sent instantly to Youssef to ask what he exactly was trying to do. I called him twice by Phone and he told me not to worry and that my money is safe and that he will call me the following Sunday.
On Sunday, Youssef said that the Market reversed (which is not true - there was no clear trend nor reversal on this day) and there was no need at all to take any risk.
It was clear that this was intentional. A naive trader wouldn't do such a thing. No professional trader works without a money management plan.
Youssef asked me to make more deposits to save the account - which of course was not the answer to why he did this in the first place and which is contrary to pure simple logic (trying to save an account that was ruined deliberately by him).
I searched the net and found a very similar to mine and was also related to NRG which makes me very suspicious (I sent the URL to Youssef).
I talked to Youssef many times (hope the calls are recorded by NRG) - I also sent an email to Zeid Azzam and got no response. I also sent to Graham Lance 3 mails and got no response.
I made a chat at NRG site and have a copy of this chat. The agent promised to forward my complaint to NRG officials and again I got no response.
I have full list of the transactions since I started with NRG. I have also mails from Youssef and Zeid. I have screenshots of the account when the 15 transactions were entered (attached).
I am also attaching an archive of all mails sent to and received from NRG. The file can be opened by any mbox viewer (here is a free one http://www.freeviewer.org/mbox/)
I really need full investigation of the case and need to get my account and money back.
Youssef kader contacts:
Tel: +973 16198210 Ext: 225
Fax: +44 (20) 30311145
Email: YoussefK@nrgbinary.com
Mobile:+442037341543
Zeid Azzam contacts:
Tel: +973 16198210 Ext: 232
Fax: +44 (20) 30311145
Email: ZeidA@nrgbinary.com
Here is the URL of the case that was a copy of mine:
http://www.complaintsboard.com/complaints/nrgbinary-no-responds-to-my-withdrawal-request-c698878.html
Below is a list of all the transactions transactions since we started – this can be matched to NRG system:
Transaction type Profit Balance
15-Feb-14 Deposit $ 500.00 $ 500.00
Profit $ 50.00 $ 550.00
Profit $ 73.00 $ 623.00
20-Feb-14 Deposit $ 1,500.00 $ 2,123.00
26-Feb-14 Profit $ 108.00 $ 2,231.00
27-Feb-14 Profit $ 63.00 $ 2,294.00
1-Mar-14 Deposit $ 1,000.00 $ 3,294.00
5-Mar-14 Profit $ 210.00 $ 3,504.00
7-Mar-14 Profit $ 420.00 $ 3,924.00
12-Mar-14 Profit $ 280.00 $ 4,204.00
12-Mar-14 Profit $ 377.42 $ 4,581.42
17-Mar-14 Deposit $ 500.00 $ 5,081.42
18-Mar-14 Profit $ 40.00 $ 5,121.42
20-Mar-14 Profit $ 274.00 $ 5,395.42
21-Mar-14 Profit $ 282.00 $ 5,677.42
31-Mar-14 Deposit $ 1,000 $ 6,677.42
1-Apr-14 Profit $ 345.45 $ 7,022.87
3-Apr-14 Profit $ 154.28 $ 7,177.15
4-Apr-14 Profit $ 84.28 $ 7,261.43
9-Apr-14 Profit $ 1,323.24 $ 8,584.67
15-Apr-14 Profit $ 284.00 $ 8,868.67
17-Apr-14 Loss $ (322.00) $ 8,546.67
22-Apr-14 Profit $ 303.36 $ 8,850.03
23-Apr-14 Profit $ 312.00 $ 9,162.03
30-Apr-14 Profit $ 452.04 $ 9,614.07
1-May-14 Deposit $ 1,000 $ 10,614.07
6-May-14 Profit $ 364.00 $ 10,978.07
8-May-14 Profit $ 120.00 $ 11,098.07
15-May-14 Profit $ 970.00 $ 12,068.07
16-May-14 Deposit $ 12,000 $ 24,068.07
16-May-14 Profit $ 2,801.00 $ 26,869.07
19-May-14 Profit $ 2,366.00 $ 29,235.07
20-May-14 Profit $ 1,515.42 $ 30,750.49
23-May-14 Profit $ 450.00 $ 31,200.49
26-May-14 Profit $ 248.00 $ 31,448.49
5-Jun-14 Profit $ 10,290.00 $ 41,738.49
6-Jun-14 Profit $ 1,815.00 $ 43,553.49
16-Jun-14 Profit $ 7,617.16 $ 51,170.65
I have screenshots of the balance when lots of transactions were entered to ruin the account.
New thread in the Scam Alerts Folder:
Review is submitted by H. Samra, Cairo, Egypt on 07/10/14
The company was first contacted about the issue on 06/27/14 the last contact was on 08/06/14
Details: Youssef Kader wanted me to deposit more money (to steal more I guess) to hedge the account that actually was doing much more profits and was ruined on purpose by Youssef.
I asked him to provide me with contacts in high management to talk to and he said that no one can help you.
I then talked to Customer support using chat on NRG website and I have copy of the chat. The agent name was Kira.
I then contacted Graham Lance after putting my review on forexpeaceacademy and he replied and asked me to fill out a form. I filled the form out and sent to him but got no feedback.
Company representatives' emails: Graham Lance <LanceG@nrgbinary.com>
Youssef Kader <YoussefK@nrgbinary.com>
I am submitting the case against: www.nrgbinary.com/
My Case is: NRG involved persons:
Youssef Kader (Trader & Account manager)
Zeid Azzam (Senior Account Manager)
Lance,Graham (Business manager)
NRG Address:
NRG Capital (Cyprus) Limited
Karpensiou Street, 2021 Nicosia, CY
NRG site:
www.nrgbinary.com
NRG mails:
LanceG@nrgbinary.com,
YoussefK@nrgbinary.com
NRG Phone:
+973 16198210
My account numbers:
MT4 account: 10826
Web site account: hussamabbas63@gmail.com
Detailed description of the complaint:
I started with NRGBinary.com on Feb 2014. I was offered by NRGBinary sales person Zeid Azzam to have a VIP account that will be managed by NRG. The trader Youssef Kader started work with me and we agreed on planned dates for deposits (you will find mails detailing this). I also informed him that I will not do any withdrawal until he feels the account reached to required amount that makes the trades more profitable.
After that I would then start withdrawing. I was getting mails from NRG system for each transaction made.
Things went well and later Youssef told me that we will switch to NT4 account. He sent me the credentials (Read Only) and I was following the transactions and we made very good progress.
On May Youssef asked to increase the deposit by $12K so that we can reach target $50K account balance in July. He also said that starting from July I can start making monthly withdrawals (the amount to be agreed later) and we continue targeting $100K.
on 16 June 2014 we reached this target.
Along this period, the average number of transactions was 3-4 per week. The amount of each transaction was perfectly matching the Market and the balance in the account.
Suddenly on 27 Jun (it was Friday) - and a few days before our target date - Youssef entered 15 transactions in 4 minutes - totally illogical transactions with so large amounts and of course the balance went down to $4K and then to negative value.
I was off on that day and I saw the transactions and sent instantly to Youssef to ask what he exactly was trying to do. I called him twice by Phone and he told me not to worry and that my money is safe and that he will call me the following Sunday.
On Sunday, Youssef said that the Market reversed (which is not true - there was no clear trend nor reversal on this day) and there was no need at all to take any risk.
It was clear that this was intentional. A naive trader wouldn't do such a thing. No professional trader works without a money management plan.
Youssef asked me to make more deposits to save the account - which of course was not the answer to why he did this in the first place and which is contrary to pure simple logic (trying to save an account that was ruined deliberately by him).
I searched the net and found a very similar to mine and was also related to NRG which makes me very suspicious (I sent the URL to Youssef).
I talked to Youssef many times (hope the calls are recorded by NRG) - I also sent an email to Zeid Azzam and got no response. I also sent to Graham Lance 3 mails and got no response.
I made a chat at NRG site and have a copy of this chat. The agent promised to forward my complaint to NRG officials and again I got no response.
I have full list of the transactions since I started with NRG. I have also mails from Youssef and Zeid. I have screenshots of the account when the 15 transactions were entered (attached).
I am also attaching an archive of all mails sent to and received from NRG. The file can be opened by any mbox viewer (here is a free one http://www.freeviewer.org/mbox/)
I really need full investigation of the case and need to get my account and money back.
Youssef kader contacts:
Tel: +973 16198210 Ext: 225
Fax: +44 (20) 30311145
Email: YoussefK@nrgbinary.com
Mobile:+442037341543
Zeid Azzam contacts:
Tel: +973 16198210 Ext: 232
Fax: +44 (20) 30311145
Email: ZeidA@nrgbinary.com
Here is the URL of the case that was a copy of mine:
http://www.complaintsboard.com/complaints/nrgbinary-no-responds-to-my-withdrawal-request-c698878.html
Below is a list of all the transactions transactions since we started – this can be matched to NRG system:
Transaction type Profit Balance
15-Feb-14 Deposit $ 500.00 $ 500.00
Profit $ 50.00 $ 550.00
Profit $ 73.00 $ 623.00
20-Feb-14 Deposit $ 1,500.00 $ 2,123.00
26-Feb-14 Profit $ 108.00 $ 2,231.00
27-Feb-14 Profit $ 63.00 $ 2,294.00
1-Mar-14 Deposit $ 1,000.00 $ 3,294.00
5-Mar-14 Profit $ 210.00 $ 3,504.00
7-Mar-14 Profit $ 420.00 $ 3,924.00
12-Mar-14 Profit $ 280.00 $ 4,204.00
12-Mar-14 Profit $ 377.42 $ 4,581.42
17-Mar-14 Deposit $ 500.00 $ 5,081.42
18-Mar-14 Profit $ 40.00 $ 5,121.42
20-Mar-14 Profit $ 274.00 $ 5,395.42
21-Mar-14 Profit $ 282.00 $ 5,677.42
31-Mar-14 Deposit $ 1,000 $ 6,677.42
1-Apr-14 Profit $ 345.45 $ 7,022.87
3-Apr-14 Profit $ 154.28 $ 7,177.15
4-Apr-14 Profit $ 84.28 $ 7,261.43
9-Apr-14 Profit $ 1,323.24 $ 8,584.67
15-Apr-14 Profit $ 284.00 $ 8,868.67
17-Apr-14 Loss $ (322.00) $ 8,546.67
22-Apr-14 Profit $ 303.36 $ 8,850.03
23-Apr-14 Profit $ 312.00 $ 9,162.03
30-Apr-14 Profit $ 452.04 $ 9,614.07
1-May-14 Deposit $ 1,000 $ 10,614.07
6-May-14 Profit $ 364.00 $ 10,978.07
8-May-14 Profit $ 120.00 $ 11,098.07
15-May-14 Profit $ 970.00 $ 12,068.07
16-May-14 Deposit $ 12,000 $ 24,068.07
16-May-14 Profit $ 2,801.00 $ 26,869.07
19-May-14 Profit $ 2,366.00 $ 29,235.07
20-May-14 Profit $ 1,515.42 $ 30,750.49
23-May-14 Profit $ 450.00 $ 31,200.49
26-May-14 Profit $ 248.00 $ 31,448.49
5-Jun-14 Profit $ 10,290.00 $ 41,738.49
6-Jun-14 Profit $ 1,815.00 $ 43,553.49
16-Jun-14 Profit $ 7,617.16 $ 51,170.65
I have screenshots of the balance when lots of transactions were entered to ruin the account.
New thread in the Scam Alerts Folder:
Review is submitted by H. Samra, Cairo, Egypt on 07/10/14
The company was first contacted about the issue on 06/27/14 the last contact was on 08/06/14
Details: Youssef Kader wanted me to deposit more money (to steal more I guess) to hedge the account that actually was doing much more profits and was ruined on purpose by Youssef.
I asked him to provide me with contacts in high management to talk to and he said that no one can help you.
I then talked to Customer support using chat on NRG website and I have copy of the chat. The agent name was Kira.
I then contacted Graham Lance after putting my review on forexpeaceacademy and he replied and asked me to fill out a form. I filled the form out and sent to him but got no feedback.
Company representatives' emails: Graham Lance <LanceG@nrgbinary.com>
Youssef Kader <YoussefK@nrgbinary.com>
