Original FPA Traders Court Submission:
I am submitting the case against: www.Binarybook.com
My Case is: Sometime last year I signed up with Binary book with a deposit of $250. After trading for a while I lost it then my "expert" talked me into depositing a further $2,500 which I did. After a few trading mistakes I almost lost all of it. Then they offered to give me a bonus of $1,000 which I accepted.
By this time I was a good trader and had learnt to trade. After a few months of up and downs I managed to reach their turnover of 60 times the value of the bonus amount which they verified that I had. I managed to end up with $5,300 as my account balance.
I recently filed for a withdrawal on 10th January 2017 and managed to speak to my "expert" who told me everything is fine and I should expect my withdrawal soon. Finally after a month they sent me half of the amount being 2475 USD while I had filled for my whole amount which was approx 5,300 USD. The next day after my withdrawal was confirmed I tried to login to my account and noticed that I had been locked out as i could not access it.
The reason for not sending the other half was that they were carrying out "investigations" into my account. This was 8 weeks ago and up to now they haven't finished which i know they're just playing me.
They have my balance of $2,880 and locked my account such that I can't be able to login ever since 8 weeks ago. And btw they never gave me any notification of the same. Which is a breach of their terms and conditions.
All efforts to contact my account manager have failed as he never replies to my emails. On the live chat they're always taking me round in circles and if I persist too much they close the chat. I feel very much frustrated by this company.
New thread in the Scam Alerts Folder:
Review is submitted by Koimburi on 04/16/17
The company was first contacted about the issue on 02/27/17 the last contact was on 04/10/17
Details: They keep on saying that they'll inform me once investigations are over and when i insist to be given a certain timeline as to when they ignore me or close the chat. In the last 4 weeks none of my emails have been replied to regarding the same.
Company representatives' emails: Damon Hill <damon.hill@binarybook.com>
Support <support@binarybook.com>
I am submitting the case against: www.Binarybook.com
My Case is: Sometime last year I signed up with Binary book with a deposit of $250. After trading for a while I lost it then my "expert" talked me into depositing a further $2,500 which I did. After a few trading mistakes I almost lost all of it. Then they offered to give me a bonus of $1,000 which I accepted.
By this time I was a good trader and had learnt to trade. After a few months of up and downs I managed to reach their turnover of 60 times the value of the bonus amount which they verified that I had. I managed to end up with $5,300 as my account balance.
I recently filed for a withdrawal on 10th January 2017 and managed to speak to my "expert" who told me everything is fine and I should expect my withdrawal soon. Finally after a month they sent me half of the amount being 2475 USD while I had filled for my whole amount which was approx 5,300 USD. The next day after my withdrawal was confirmed I tried to login to my account and noticed that I had been locked out as i could not access it.
The reason for not sending the other half was that they were carrying out "investigations" into my account. This was 8 weeks ago and up to now they haven't finished which i know they're just playing me.
They have my balance of $2,880 and locked my account such that I can't be able to login ever since 8 weeks ago. And btw they never gave me any notification of the same. Which is a breach of their terms and conditions.
All efforts to contact my account manager have failed as he never replies to my emails. On the live chat they're always taking me round in circles and if I persist too much they close the chat. I feel very much frustrated by this company.
New thread in the Scam Alerts Folder:
Review is submitted by Koimburi on 04/16/17
The company was first contacted about the issue on 02/27/17 the last contact was on 04/10/17
Details: They keep on saying that they'll inform me once investigations are over and when i insist to be given a certain timeline as to when they ignore me or close the chat. In the last 4 weeks none of my emails have been replied to regarding the same.
Company representatives' emails: Damon Hill <damon.hill@binarybook.com>
Support <support@binarybook.com>