doubleperyear
Recruit
- Messages
- 2
Please try to select the correct prefix when making a new thread in this folder.
Discuss is for general discussions of a financial company or issues related to companies.
Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"
Compare is for things like "Which of these 2 (or more) companies is best?"
Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"
Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.
More info coming soon.
@ExnessOfficial can we have your attention here, please?I was Not allowed Withdrawal with Exness. As You can See In Screenshot ,I approached them twice and also on Customer Care but No Response.
Good day, we're sorry to hear that you're having difficulty with your payment. We are always here to assist you.I was Not allowed Withdrawal with Exness. As You can See In Screenshot ,I approached them twice and also on Customer Care but No Response.
I was Not allowed Withdrawal with Exness. As You can See In Screenshot ,I approached them twice and also on Customer Care but No Response.
@doubleperyear, Here is the reply from the official rep, do as he suggested, and don't forget to update us here when you get your issue resolved.Good day, we're sorry to hear that you're having difficulty with your payment. We are always here to assist you.
We'll work with you to resolve this issue as soon as possible. If you could send us the following information via Instagram DM, this will help us figure out what happened and provide you with a resolution:
- Country:
- Payment Method:
- Withdrawal/Deposit date:
- Exness Account Number:
- Screenshots:
- Case number (if applicable):
Thank you,
The Exness Team
How much was deposited? Which method was used for deposit?I was Not allowed Withdrawal with Exness. As You can See In Screenshot ,I approached them twice and also on Customer Care but No Response.
If you Don't get Money on Time . Then There are 99 percent chances you loose Money in Next trades. So, Will you now help me give the money when I was up and wanted withdrawal or My Initial Deposit in liew of Negligence ?Good day, we're sorry to hear that you're having difficulty with your payment. We are always here to assist you.
We'll work with you to resolve this issue as soon as possible. If you could send us the following information via Instagram DM, this will help us figure out what happened and provide you with a resolution:
- Country:
- Payment Method:
- Withdrawal/Deposit date:
- Exness Account Number:
- Screenshots:
- Case number (if applicable):
Thank you,
The Exness Team
If you Don't get Money on Time . Then There are 99 percent chances you loose Money in Next trades. So, Will you now help me give the money when I was up and wanted withdrawal or My Initial Deposit in liew of Negligence ?
Hello 4evermaat,can you upload account statement please?
![]()
preserve mt4/mt5 account trade history statements part 1...
Estimated read time: 12-15 min. Estimated money and stress savings: your original deposits + profits - withdrawals. One of the most important pieces of evidence to maintain is the full account trade history. This history includes rows of trades such that each row has the order/ticket...www.forexpeacearmy.com
Also, how long have you been a client of Exness?
@doubleperyear, here is the reply from Rep, can we have an update from your end, please?Hello doubleperyear,
We kindly ask that you provide us with the following information mentioned above so we can check your issue and help resolve it. You can send this information to us by either using the direct messenger on FPA or via our official Instagram direct message.
Alternatively, Please contact our Support Team via live chat and type "help" to transfer the chat to our agents: http://bit.ly/Exness-ContactUs
Kind Regards
Exness team