Dear IronFX Officer,Dear nichu
Thank you for providing your details.
We have looked into your query with the appropriate department and have noted that your request cannot be completed as you have placed your request incorrectly. We have also noted that you have placed a request for an amount which exceeds your balance available to withdraw.
You should expect to receive an email from the appropriate department with instructions for the correct placement of your request.
I followed instructions on your website when placing my request - so maybe your instruction is incorrect.
And your remark about amount "exceeding my balance" is also interesting as I requested exactly full amount from my balance - nothing more, nothing less..
Please don't put blame on me - because I'm waiting 2 months for something that belongs to me and I havent got any answers from your side so far...
anyway... I'm waiting for your email and lets see how long it takes