Another victim of Ironfx

carogo

Private
Messages
11
In 2014 I deposited 10000 euros in Iron fx but never used that money. On the 7th of December of 2016 I ordered the withdrawal and never got my money back. My withdrawal order is still processing. I spoke to my account manager and other people in Madrid office but never obtained an explanation. They told me they couldn’t do anything for me. Nobody answers my emails or complaints. My account number is 21032693
 

IronFX Officer

IronFx Representative
Messages
380
In 2014 I deposited 10000 euros in Iron fx but never used that money. On the 7th of December of 2016 I ordered the withdrawal and never got my money back. My withdrawal order is still processing. I spoke to my account manager and other people in Madrid office but never obtained an explanation. They told me they couldn’t do anything for me. Nobody answers my emails or complaints. My account number is 21032693
Dear carogo,

Thank you for providing your details.

We have looked into your query and noted that your complaint is currently examined by the appropriate department of the Company as per the Company’s complaints handling policy. In light of this, we can confirm that you should expect to hear from the said department as provided by the said policy in due course.

Regards
 

carogo

Private
Messages
11
Dear carogo,

Thank you for providing your details.

We have looked into your query and noted that your complaint is currently examined by the appropriate department of the Company as per the Company’s complaints handling policy. In light of this, we can confirm that you should expect to hear from the said department as provided by the said policy in due course.

Regards
I don't understand why I have to wait!There is nothing to examine. Your company simply don't give my money back. I only requested the withdrawal of my deposit in 2016 and it is still processing. I never traded!
 

Attachments

IronFX Officer

IronFx Representative
Messages
380
I don't understand why I have to wait!There is nothing to examine. Your company simply don't give my money back. I only requested the withdrawal of my deposit in 2016 and it is still processing. I never traded!
Dear carogo,

Please note that your complaint is currently being examined by the Compliance department which is an independent unit within the Company. Unfortunately, we do not have access to the information and complaints handled by the said department until a final response is issued as per the complaints handling policy.

Thank you
 

IronFX Officer

IronFx Representative
Messages
380
Over a whole two years to process a basic withdrawal request? You should be owed interest! :p
Dear ScamXposR,

Thank you for your comment.

If you have any specific query, please identify yourself as a client of the company, as previously requested in a different thread.

For any other issues or repeated defamatory commentary or false allegations you want to post on the FPA site please refer to the “IronFX – Falsely Accused Broker” thread: http://www.forexpeacearmy.com/community/threads/ironfx-falsely-accused-broker.54115/

Thank you
 

AsstModerator

FPA Forums and Reviews Admin
Messages
5,591
This thread is about Carogo's withdrawal issue. Please do not mix other complaints into this thread.
 

oscarra

2nd Lieutenant
Messages
1,219
In 2014 I deposited 10000 euros in Iron fx but never used that money. On the 7th of December of 2016 I ordered the withdrawal and never got my money back. My withdrawal order is still processing. I spoke to my account manager and other people in Madrid office but never obtained an explanation. They told me they couldn’t do anything for me. Nobody answers my emails or complaints. My account number is 21032693
https://www.zoominfo.com/pic/ironfx/354464321?pageNum=1
Try find your account manager name on above list, for a start get him jailed, should not be a problem in Spain ( ask other Sp members about main Prosecutor in charge, that’s the main trick to get criminal complaints onto the right desk)

Over a whole two years to process a basic withdrawal request? You should be owed interest! :p
…of course, any court ruling will compensate as well yearly legal interest rate
for the Ponzi firm, a special 300% intrest rate :D
 

IronFX Officer

IronFx Representative
Messages
380
https://www.zoominfo.com/pic/ironfx/354464321?pageNum=1
Try find your account manager name on above list, for a start get him jailed, should not be a problem in Spain ( ask other Sp members about main Prosecutor in charge, that’s the main trick to get criminal complaints onto the right desk)



…of course, any court ruling will compensate as well yearly legal interest rate
for the Ponzi firm, a special 300% intrest rate :D
Dear oscarra,

Thank you for your comment.

However, as previously stated by @AsstModerator this particular comment does not contribute to carogo’s issue, therefore should be omitted.

We note that you have failed to identify yourself as a client of the company, despite the multiple requests by the Company and you continuously post repeated and baseless defamatory allegations.

We note that your continuous defamatory attempts are aimed at creating impressions, disgrace and damage to the Company’s reputation and goodwill. Such inappropriate conduct is not welcome by the Company and is against ethics and morals. Unless you have a genuine query, the Company does not intend to attend to any further unsubstantiated comments or statements.

Will leave you latest barrage of defamatory postings to be judged by the community @BinaryLad and @AsstModerator in particular who have been following our posts and responses.


Thank you
 

carogo

Private
Messages
11
I still don't have any answer from the Compliance department. I'm losing my patience and I'm going to take legal action and present a lawsuit. It's unbeliavable that you have stolen my money and still want to clean up your public image!
 
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