Problem Another victim of Ironfx

[BinaryLad]

I still don't have any answer from the Compliance department. I'm losing my patience and I'm going to take legal action and present a lawsuit. It's unbeliavable that you have stolen my money and still want to clean up your public image!

Cargo, please give your details and post a copy of the e-mail to their compliance department. I really want IronFX to respond to posts in full but they can't they will just spam about you not providing details. If you do I'll do my best to hound them until they do respond properly.

 

[carogo]

Cargo, please give your details and post a copy of the e-mail to their compliance department. I really want IronFX to respond to posts in full but they can't they will just spam about you not providing details. If you do I'll do my best to hound them until they do respond properly.

I posted my personal details in my first post but I repeat them again. My name is Carlos Rodríguez, my account number 21032693. I deposited 10000 but never operated with them and I have been waiting for my money since December 2016. You can see the details in the picture below. I sent several emails to all the possible emails explaining this and filled the form of the offficial complaint through their system and I have received only an email telling me that they have received the complaint and that my reference number is IR20180035.

 

[BinaryLad]

IronFX Officer, over to you. Kindly don't ask for client details again if they have been provided.

 

[AsstModerator]

IronFx Officer,

Why is this thread being ignored? Carogo has been waiting for a withdrawal since December 2016. Any investigation should have been completed in early 2017.

 

[IronFX Officer]

I posted my personal details in my first post but I repeat them again. My name is Carlos Rodríguez, my account number 21032693. I deposited 10000 but never operated with them and I have been waiting for my money since December 2016. You can see the details in the picture below. I sent several emails to all the possible emails explaining this and filled the form of the offficial complaint through their system and I have received only an email telling me that they have received the complaint and that my reference number is IR20180035.

Dear carogo,

Thank you for your message.

You have registered a complaint on February 13th, 2018.

Your complaint is still under review and the company will revert within the prescribed timeline.

Thank you in anticipation

 

[IronFX Officer]

IronFx Officer,

Why is this thread being ignored? Carogo has been waiting for a withdrawal since December 2016. Any investigation should have been completed in early 2017.

Dear AsstModerator,

Thank you for your follow up.

Please note that we have responded to carogo on thread https://www.forexpeacearmy.com/community/threads/another-victim-of-ironfx.54289/page-2#post-311600

Thank you

 

[IronFX Officer]

Dear @carogo,

Thank you for your message.

Your matter has now been resolved.

Thank you