Like others I signed up the MaxCFD with a $250 deposit. I broke my own cardinal rule and didn't research after seeing them promoted in respectable periodical. Like others I received an immediate call from a Jason Richmond, who tried his best to pursued me to deal exclusively with him. I made it clear I wanted to manage things myself. He hasn't rung me back (Originally signed 30/8).
I could not access my funds to place trade, kept getting Authorisation Page, which I sent several times. To date it is still unauthorised. I sent a number of emails but still nothing. I sent all information they wanted, obviously blanking out part of card number & security code. Still nothing.
At 9am 31/8 I phoned and spoke with a Grace Paul who said I hadn't sent certain forms and once I had she would immediately authorise my account. I sent documents again. Two hours later I tried to ring again and at the same time opened a chat. After 30 minutes the phone cut off & there was no reply from chat.
I sent further emails and now have 3 complaint references, 975, 997, 1028. I sent further emails Friday 1st with warnings about my subsequent steps. But no replies.
Monday 4th September having read other threads I again sent several emails and links to this site (Friday). Still account is unauthorised. My emails have requested my money be returned.
This morning at 9 I again telephoned and got a West Indian lady Annabelle. She took my details and sai my account had been passed to payments for a refund following my request on 30/8. She assured me it would be refunded by Friday and was quite anxious when I said I would report the company for fraud. She insisted it would be repaid. We'll see.
My reference to Chemmi is because when I originally paid on my debit card, the predicted recipient was shown as Chemmi Holdings London GB. Subsequently it shows on my account as MaxCFD. They are in the same building and clearly linked. Chemmi are shown as a scam by Australian Government and are nor licensed.
To the minute my account 2104500 is still unauthorised.
I could not access my funds to place trade, kept getting Authorisation Page, which I sent several times. To date it is still unauthorised. I sent a number of emails but still nothing. I sent all information they wanted, obviously blanking out part of card number & security code. Still nothing.
At 9am 31/8 I phoned and spoke with a Grace Paul who said I hadn't sent certain forms and once I had she would immediately authorise my account. I sent documents again. Two hours later I tried to ring again and at the same time opened a chat. After 30 minutes the phone cut off & there was no reply from chat.
I sent further emails and now have 3 complaint references, 975, 997, 1028. I sent further emails Friday 1st with warnings about my subsequent steps. But no replies.
Monday 4th September having read other threads I again sent several emails and links to this site (Friday). Still account is unauthorised. My emails have requested my money be returned.
This morning at 9 I again telephoned and got a West Indian lady Annabelle. She took my details and sai my account had been passed to payments for a refund following my request on 30/8. She assured me it would be refunded by Friday and was quite anxious when I said I would report the company for fraud. She insisted it would be repaid. We'll see.
My reference to Chemmi is because when I originally paid on my debit card, the predicted recipient was shown as Chemmi Holdings London GB. Subsequently it shows on my account as MaxCFD. They are in the same building and clearly linked. Chemmi are shown as a scam by Australian Government and are nor licensed.
To the minute my account 2104500 is still unauthorised.
