Octafx eat my 22000$+ trading profits

Muhammad siddique

Private, 1st Class
Messages
52
Octafx disabled my account and deleted all profit and all trading transaction only deposited amount show and withdraw all profit disappeared
 

4evermaat

2nd Lieutenant
Messages
1,858
You mean that you cannot see your account trading history from your side?
They froze the account and then deleted all the trades. This tactic does happen with brokers who disagree or suspect fraudulent trading. But there is no explanation as to how the determination was made for each trade that was deemed fraudulent.

So posting the pre-altered trading record here and then explaining briefly how each one is invalid would be a more transparent way to do this.
 

Muhammad siddique

Private, 1st Class
Messages
52
Yes Octafx have to explain and identify each trader I do for only assum and server error u never blame ur client . 22000$+ big amount for me I need justice kindly help me and solve my issue
 

OctaFX Rep

octafx.com Representative
Messages
174
Respectable sir I am experience trader and I work with experience I don't use any aribetrage kindly give me proof about aribetrage . Can u explain each trader where use aribetrage u people only assuming this fact is I earn big profit and that y Octafx disabled my account and deleted all my profit I want to work with Octafx kindly solve my problem and I don't need to blackmail any one simple things I earn profit from my own experience kindly return back my profit sir I want to solve this issue with good manner I hope from ur side positive responses will come
Dear Muhammad Siddique,

First of all, you fully acknowledged and accepted our decision when this whole situation occurred over 10 months ago.

What follows is that since your account has been deleted almost one year ago we do not have your account information anymore, and you should have contacted us then not now. We simply do not store it for this long after the case is resolved.

Kind regards,
OctaFX Rep.
 

Muhammad siddique

Private, 1st Class
Messages
52
Sir I come when I know u people allow there people to withdraw all profit and commission other all people already paid and u people only my 22000$+ deleted it's bad things when I know Octafx allowed other to withdraw profit during servers issue than I contact u in past I think all other people not paid that y now u people pay all profit to other in same server error issue than why not me kindly solve my issue and need positive response from u
 

OctaFX Rep

octafx.com Representative
Messages
174
Dear SoniNew,

Our Privacy Policy is available on our website and it clearly states that for the user to be able to exercise his rights he must do so within a month, not almost 1 year.



"Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month."


Kind regards,
OctaFX Rep.
 

Muhammad siddique

Private, 1st Class
Messages
52
So without proof u people assum and eat my 22000$+ where is proof my trading is bad kindly give each trade aribetrage proof or pay my 22000$+ back in my trading account
 

OctaFX Rep

octafx.com Representative
Messages
174
Sir I come when I know u people allow there people to withdraw all profit and commission other all people already paid and u people only my 22000$+ deleted it's bad things when I know Octafx allowed other to withdraw profit during servers issue than I contact u in past I think all other people not paid that y now u people pay all profit to other in same server error issue than why not me kindly solve my issue and need positive response from u
Dear Muhammad Siddique,

You presented us with information related to commissions paid out to copiers of masters who abused the Real2 server. Those were indeed paid out. Hence, copiers were not aware that their master traders engaged in malpractices. However, this does not concern you in any way.

Also, as we specified before, we will not and cannot discuss matters related to third persons with you.

You will not be compensated because you breached our Customer Agreement, not once but three times. And, with all due respect, you knew and accepted the fact that you engaged in arbitrage trading over ten months ago. You acknowledged that the profits you earned were not for you to enjoy since you abused our company's terms and conditions. Therefore the case is closed and will not be reconsidered.

Kind regards,
OctaFX Rep.
 

Muhammad siddique

Private, 1st Class
Messages
52
Sir i never accept and say about accepted aribetrage I already said I work with experience and u don't blame trader's who work with experience see my 3 years old trade 20000$+ a day earning normal way for me I always work with experience kindly give me my trade proof or don't blame ur client only for assuming and I never said I involved in aribetrage I said same alligations aribetrage other people allow withdraw me only eat my 22000$+ very bad
 

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