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I joined FXTM in 2022 and never made any attempt to make a withdrawal, whenever my account runs down, i was always refunding it but sometime in August 2023, i made an attempt to withdraw $10 from my account but my withdrawal was not effected. On their website they said withdrawal to local bank account takes 30 minute while card withdrawal takes 3 to 12 working days. I decided to withdrawal to my bank account because when i funded my account it was done with my debit card in my local currency from my bank account. When i contacted them to know why my withdrawal was not carried out, i want told that my payment verification has not been verified and was asked to get a bank statement showing the deposit made to them. i got the bank statement that showed the deposited i made and uploaded it to my dashboard so that my payment can be verified but after 72 hours it was not verified so i sent a mail to the back office to know why the payment verification had not been effected but the response i got from them was so shocking. The backoffice asked me to send a bank statement showing transfer ID9373007 that was made with account number. The bank statement given to me at my bank showed my account and the date the transaction was done,, the bank statement don't does not reveal transfer ID ever since i have been requesting for bank statement from my bank but because they don't want me to make any withdrawal from the account came up with this excuse of bank statement with transfer ID and refused to verify me.. The bank statement was is carrying my name, my account, and it also showied the date the transfer were made but this fraudulent broker don't want to verify my withdrawal . They just want you to deposit and give them your money. Don't go near them because you will regret it.