Pepperstone.com charge for 5.26% withdrawal charge in USDt

ppfourx

Private
Messages
21
Hello FPA Members,

I have been Scammed from pepperston.com for withdrawal via USdt(TRC-20)

While I asked to live chat support for withdrawal charges for USdt(TRC-20) they gave me only $3 per Transection they have limit of a maximum $10000 withdrawal via Usdt So I have made a total $148000 withdrawal and got only $139711.83 they charge $8288 This much charge I newer seen in any broker

This is Live chat support agent Tranncript

Support (4/21/2022, 7:09:12 AM): Hi Jhon, how can I help you today?
Jhon (4/21/2022, 7:09:35 AM): Hello what is charges while deposit and withdrawal via USDT ?
Support (4/21/2022, 7:11:37 AM): we dont charge for deposits, for withdrawals ERC20 → USDT 12

TRC20 → USDT 3
Jhon (4/21/2022, 7:13:05 AM): if i made withdrawal of 100 usd in TRC20 how much i will get usdt ?
Support (4/21/2022, 7:14:02 AM): 97
Jhon (4/21/2022, 7:14:07 AM): and for 5000 usd withdrawal ?
Support (4/21/2022, 7:14:48 AM): it is just a fixed fee USDT12 for ERC20 network, USDT3 for TRC20 network.
Support (4/21/2022, 7:15:15 AM): amount does not matter
Jhon (4/21/2022, 7:15:58 AM): So if I withdraw 10000usd I will get 9997 USDT right?
Support (4/21/2022, 7:16:36 AM): yes

Jhon (4/21/2022, 7:16:52 AM): ok great
Support (4/21/2022, 7:17:23 AM): is there anything else I can help with?


I complain to them they told me they get a convention charge from their PSP I have quoted their replay


"Thank you for your reply.

Your withdrawal of USD has been converted to USDT at the live conversion rate. This rate is subject to fluctuations as it is a live conversion.

We can see that your previous withdrawals were converted from USD to USDT at the conversion rate of 1.0608.

Any discrepancy in the amount sent by Pepperstone and the amount received in your USDT blockchain wallet address may be due to blockchain transfer fees which are out of Pepperstone's control and we do not receive the fee income from these charges.

If you have any further questions, please let us know.

Thank you for your understanding.

Sophie
Pepperstone Accounts"



They are not giving my money either they didn't give me the name of PSP which charges this much of money Please beware of this broker they charge too much-hidden fees if we are profitable !!

They are not mentioned any fees on the secure members are see attached screenshot

1651039976068.png
 

FxMaster

Lt. Colonel
Messages
11,069
Hello FPA Members,

I have been Scammed from pepperston.com for withdrawal via USdt(TRC-20)

While I asked to live chat support for withdrawal charges for USdt(TRC-20) they gave me only $3 per Transection they have limit of a maximum $10000 withdrawal via Usdt So I have made a total $148000 withdrawal and got only $139711.83 they charge $8288 This much charge I newer seen in any broker

This is Live chat support agent Tranncript

Support (4/21/2022, 7:09:12 AM): Hi Jhon, how can I help you today?
Jhon (4/21/2022, 7:09:35 AM): Hello what is charges while deposit and withdrawal via USDT ?
Support (4/21/2022, 7:11:37 AM): we dont charge for deposits, for withdrawals ERC20 → USDT 12

TRC20 → USDT 3
Jhon (4/21/2022, 7:13:05 AM): if i made withdrawal of 100 usd in TRC20 how much i will get usdt ?
Support (4/21/2022, 7:14:02 AM): 97
Jhon (4/21/2022, 7:14:07 AM): and for 5000 usd withdrawal ?
Support (4/21/2022, 7:14:48 AM): it is just a fixed fee USDT12 for ERC20 network, USDT3 for TRC20 network.
Support (4/21/2022, 7:15:15 AM): amount does not matter
Jhon (4/21/2022, 7:15:58 AM): So if I withdraw 10000usd I will get 9997 USDT right?
Support (4/21/2022, 7:16:36 AM): yes

Jhon (4/21/2022, 7:16:52 AM): ok great
Support (4/21/2022, 7:17:23 AM): is there anything else I can help with?


I complain to them they told me they get a convention charge from their PSP I have quoted their replay


"Thank you for your reply.

Your withdrawal of USD has been converted to USDT at the live conversion rate. This rate is subject to fluctuations as it is a live conversion.

We can see that your previous withdrawals were converted from USD to USDT at the conversion rate of 1.0608.

Any discrepancy in the amount sent by Pepperstone and the amount received in your USDT blockchain wallet address may be due to blockchain transfer fees which are out of Pepperstone's control and we do not receive the fee income from these charges.

If you have any further questions, please let us know.

Thank you for your understanding.

Sophie
Pepperstone Accounts"



They are not giving my money either they didn't give me the name of PSP which charges this much of money Please beware of this broker they charge too much-hidden fees if we are profitable !!

They are not mentioned any fees on the secure members are see attached screenshot

View attachment 76218
Let's start with adding your story as a review https://www.forexpeacearmy.com/forex-reviews/7523/pepperstone.com and then follow the below suggestions.

Note 1: The invitation button will be enabled when your first post reaches 4 days old.
Note: 2 You need to make a second post in this thread to enable the official invitation option.
Note 3: Make sure to share your account number (Only account number). Many time this help companies to find out you are genuine or not.
Note 4: Make sure to follow the suggestions correctly, when you do it correctly you will get the below message in your thread automatically.

OP Screen shot.jpg
 

ppfourx

Private
Messages
21
Hello FPA TEAM,

Please declare pepperston guilty and scammer in withdrawal and deposit money they didn't bother to give the explanation in public.

They looted too much money in withdrawal as well as deposit also
 

FxMaster

Lt. Colonel
Messages
11,069
Hello FPA TEAM,

Please declare pepperston guilty and scammer in withdrawal and deposit money they didn't bother to give the explanation in public.

They looted too much money in withdrawal as well as deposit also
Follow the suggested steps first, please.
 

ppfourx

Private
Messages
21
Follow the suggested steps first, please.
I invited company on 27th april but tey didn't bother to give replay wat it mean? it mean they scammed and become silence !

I did it already please check posted link


But I didn't get back from them

They still says our team will replay
 
Last edited:

FxMaster

Lt. Colonel
Messages
11,069
I invited company on 27th april but tey didn't bother to give replay wat it mean? it mean they scammed and become silence !

I did it already please check posted link


But I didn't get back from them

They still says our team will replay
You invited them correctly now.
invite-opc.png
The OP has invited the company to this discussion on May 11, 2022 at 10:47 AM
 

HeavenLeighRob

Sergeant
Messages
247
I read that they charge for withdrawals but this seems like an insanely high amount...following to see how they respond
 

ppfourx

Private
Messages
21
I read that they charge for withdrawals but this seems like an insanely high amount...following to see how they respond
They stated in there support chat they charge $3 per transection fees and for that I was agree but they charge more then 5% charge

And now they start negotiating with me They taken more then $11000 and offer me $5063 what a negotiation !!!

"
Thank you for your patience.

We reviewed this matter further, and found that the conversion rate applied on your USDT withdrawal was incorrect on 21 April due to a technical issue.

In light of this, we will be adjusting your account with USD 5,063.49. Could you please confirm that you are happy for us to proceed with this adjustment?

We apologise for any inconvenience this may have caused, and we look forward to hearing from you.

Kind Regards,
Flora
Pepperstone Client Services "
 
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