Resolved - btgoption.com

[duca67]

Hello,
the case is simple are several months that I hold my funds repeatedly erasing withdrawals, no longer responding to my emails and chat.

Let's see you someone replies.

 

[Pharaoh]

Please provide some more details.

One important question. How did you deposit?

 

[duca67]

Overall: 700€
I now have on my account 1550.60€
several months that I can not withdraw

 

[duca67]

This is my last conversation via chat a few minutes ago, translated into English


George DeZerb : Hello \
George DeZerb : Hello \
→ Good Morning
George DeZerb : how can I help you? \
→ the first thing that I ask and do not disappear from the chat
→ my usrer is: ***********
→ and I can not take
→ the support is not responding to my emails
George DeZerb : tell me his name
George DeZerb : tell me his name
→ ************
→ my withdrawals are always cleared
George DeZerb : I am not responsible to the levies , should contact support
George DeZerb : I am not responsible to the levies , should contact support
→ then maybe I have not explained
→ support is not responding to my emails
→ what do I think ?
→ perhaps that she is working for a scam site ?
Mr → De Zerb is still in chat?
→ ... DISAPPEARED AND EVEN THIS TIME ?

→ ... WELL ...
→ THEN SAY TO THOSE OF THE SUPPORT THAT I HAVE BEEN TO THE APPROPRIATE INCLUDING THE DENUCE https://www.forexpeacearmy.com UP NOW WHERE WILL BRING THIS CONVERSATION .
→ Greetings

 

[buzztrack]

Hi,

Think I might be in the same boat - made a lot of money quiet quick with BTG, I requested a withdrawal two weeks ago, still says pending. They advertise on their website about quickest withdrawals in the industry, not sure.

I've been in touch last week with them, they communications were positive, but I'll wait until the money gets to me.....

I love the tech financials platform, it suits my trading style. Are there any reliable tech financial brokers that don't introduce slippage when you start to make money.

All the best, hope it works out,

 

[duca67]

I have deposited by credit card

 

[Pharaoh]

Have a chat with the fraud department at your issuing bank. Explain what is going on. Ask about time limits for chargebacks.

Be aware that using a chargeback pretty much guarantees that the broker won't pay your profits.

 

[duca67]

My deposits are of June 2013, at the beginning they made ​​me do some withdrawals from 100 € ... then you know the story ...

 

[duca67]

my last conversation few minute ago

Hi, how can we help you?
→user:*******
Tony Campbell: No I am sorry we do not handle withdrawals only Support\
Tony Campbell: And I cannot see your user
Tony Campbell: Are you a customer of ours?
→i'm on plattform now
Tony Campbell: Logged in?
→*********
→**********
→support not reply my email
Tony Campbell: There is no user on that name here
Tony Campbell: When have you registered?
Tony Campbell: Ok
Tony Campbell: But I can't see you
Tony Campbell: The best option you have is to contact Support
Tony Campbell: The best option you have is to contact Support
→they dont reply a my email
Tony Campbell: Cause they probably dont know what to do with you...
Tony Campbell: Cause they probably dont know what to do with you...
Tony Campbell: We have no access to your account
Tony Campbell: We have no access to your account
Tony Campbell: i will send them an Email now
Tony Campbell: i will send them an Email now
Tony Campbell: Give me a sec
→with the history of 2014 want to steal all the money degliaccount 2013
→of account 2013?
→nice story...
→lovely story...
Tony Campbell: There is no story
Tony Campbell: This is new from 2014
Tony Campbell: We have nothing to do with 2013
→yes yes ok
Tony Campbell: I am sorry that you are yet to sort your withdrawal
Tony Campbell: but you are better off talking to support
Tony Campbell: There was another guy like you
Tony Campbell: And tjey helped him get his money from the old owner
→no no easy for you so....
Tony Campbell: So I am guessing hat they are doing the same thing with you
→i'm on plattformo of btgoption,com
→and this is a SCAM!!!!
→i have a message for you and your support
Tony Campbell: Contact support please
Tony Campbell: And dont call me scam
Tony Campbell: We are not the ones that took your money
Tony Campbell: We are not the ones that took your money
→you work for a scam site
Tony Campbell: So please take it wth support
Tony Campbell: Since I dont handle with withdrawal;s
Tony Campbell: Have a great day
Tony Campbell: Have a great day
Tony Campbell: Contact suppor

 

[Pharaoh]

Am I reading this correctly? Is their rep saying that the "evil" BTG of 2013 stole your money and the "good" BTG of 2014 had nothing to do with it?