leroy_0222
Private, 1st Class
- Messages
- 47
i started to use plus500 from 23 of september ,i deposit three times (9/20,10/8,10/9) HKD$1000 into the real money account and i lost all of it on index and commodities. i deposit HKD$10000 into the account on 13 of October and trading with Hong Kong shares. i send a first withdraw request $1000 on 13 of October which is the same day a deposit HKD $10000 into the account because i earn some money from my trading HK shares. The first withdrawl is $1000 with paypal,the second withdrawl is $6000 with paypal, the third withdrawl is $7000 with paypal, they all successful to withdrawl but i don't know why it will change to recharge to my credit card directly but whatever they all recharge back in to my credit card account, until the forth withdrawl $21000 on 31 of october with wire transfer, i wait until to 6 of November. there is no any response about my wire transfer so that i cancel this withdrawl request and withdrawl same amount $21000 with paypal because it will give me the money within 2 days from the first three times experience of withdrawl.However until yesterday (11/11/2014),they didn't give me the money and no response about the money so i send email to talk about this. At the same day , they send a first email which said that i'm scalping !! And the second email they said that this situation(withdrawl problem) have escalated your query to our Senior team. As they said i'm scalping, they limited my account operation but only about withdrawl not trading with their platform because i still can trade with their platform today.the account now have about HKD1.7m . it is a big money for me. So i want to get help about it.Can anyone help me?