由 Julie 更新于 6月11日 14:22:
Hello Mr. TANG,
You will find the transaction's details in the attached wire confirmation, you are welcome to provide it to your bank.
According to our records, the funds have already reached your bank account, therefore we will appreciate it if you could close the complaint and declare that you have no further claims against Plus500.
Awaiting your response.
Regards,
Julie
Customer Support
Plus500UK Ltd
Plus500UK Ltd is registered in England and Wales (registered no. 07024970) and is authorised and regulated by the Financial Conduct Authority. Registered Office: 8 - 9 Talbot Court, London, EC3V 0BP, United Kingdom.
This e-mail, and any files transmitted with it, are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender. This e-mail and attachment has been screened for viruses on sending, but you should screen them again on receipt. Plus500UK Ltd does not accept any liability for any damage caused by any virus transmitted by this e-mail.
附件
1 payment 20150611.zip
由 TANG HING TONG 更新于 6月7日 16:42:
OK, when i have already receive my funds in my bank account, i will send a email to FOS to close that complaint,if you want to get fast to close this complaint ,you can give me transaction NO. that i can check the money from my bank when your financial department have already sent the money to my bank account.
由 Julie 更新于 6月7日 14:37:
Hello Mr. TANG,
Since your withdrawal request was approved by our financial department, as soon as you receive the funds, we ask you to kindly close your open complaint with the FOS and declare that you have no further claims regarding Plus500.
We appreciate your cooperation.
Regards,
Julie
Customer Support
Plus500UK Ltd
Plus500UK Ltd is registered in England and Wales (registered no. 07024970) and is authorised and regulated by the Financial Conduct Authority. Registered Office: 8 - 9 Talbot Court, London, EC3V 0BP, United Kingdom.
This e-mail, and any files transmitted with it, are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender. This e-mail and attachment has been screened for viruses on sending, but you should screen them again on receipt. Plus500UK Ltd does not accept any liability for any damage caused by any virus transmitted by this e-mail.
由 Julie 更新于 6月3日 14:05:
Hello,
We apologize for the inconvenience.
You may now open your withdrawal request.
In case you require further assistance, feel free to contact us.
Regards,
Julie
Customer Support
Plus500UK Ltd
Plus500UK Ltd is registered in England and Wales (registered no. 07024970) and is authorised and regulated by the Financial Conduct Authority. Registered Office: 8 - 9 Talbot Court, London, EC3V 0BP, United Kingdom.
This e-mail, and any files transmitted with it, are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender. This e-mail and attachment has been screened for viruses on sending, but you should screen them again on receipt. Plus500UK Ltd does not accept any liability for any damage caused by any virus transmitted by this e-mail.
由 TANG HING TONG 更新于 6月3日 11:12:
i want to know what happen about my account now? i can't open my account and i can't withdraw , no anybody can reply me ?
由 TANG HING TONG 更新于 6月1日 05:56:
why i still can not log into my account so that i can't withdraw any money?don't you inform me that i can withdraw my funds in my account now?
由 TANG HING TONG 更新于 5月29日 18:43:
i can't log into my account to withdraw the remaining funds , please help me unlock my account to let me withdraw the funds , thank you.
由 TANG HING TONG 更新于 5月27日 13:13:
i still can not log into my account, please check it.
由 Julie 更新于 5月27日 10:48:
Hello,
We wish to inform you that you may now withdraw the remaining funds in your account.
Once you withdraw your funds, the account will be closed and you will no longer be able to trade with Plus500 in this or any other account.
Regards,
Julie
Customer Support
Plus500UK Ltd
Plus500UK Ltd is registered in England and Wales (registered no. 07024970) and is authorised and regulated by the Financial Conduct Authority. Registered Office: 8 - 9 Talbot Court, London, EC3V 0BP, United Kingdom.
This e-mail, and any files transmitted with it, are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender. This e-mail and attachment has been screened for viruses on sending, but you should screen them again on receipt. Plus500UK Ltd does not accept any liability for any damage caused by any virus transmitted by this e-mail.