YTALO NASCIMENTO
Recruit
- Messages
- 6
Since last year I've been trying to refund my credit card. They tried, even sent a receipt showing this, after couple days of several emails they finally saw a problem with Worldpay and suggested other way to withdraw. This year i tried to withdraw to my Bank account, they refused, i showed the ticket number where was explaining all the problem i had with Worldpay, and they forced to withdraw to the same way to same credit card. I thought they've fixed the problem, they sent receipts again, and i still not receiving my refund!!! Months have passed, I'm having to pay high interest rate out of my pocket, and i see no solution than talk to their regulator and sue this broker. I have all proofs, including a call recording of my bank account department explaining that Worldpay isn't completing the transactions. I've sent everything to icmarkets account department, and they're not doing anything. Asked many times priority on their chat support, and still not receiving solutions of their account department.
Ticket number: #1312703
More than 30k/usd is stuck with them.
Ticket number: #1312703
More than 30k/usd is stuck with them.