Thanks Pharaoh and Master Yoda. Yes i have contacted CySEC last week pertaining this matter as well as MAS which is the regulatory authority in Singapore, they have directed me the the Commercial Affairs Department within the Singapore Police. I tried filing and FPA Traders Court case, however, each time I hit submit, I get directed to a blank page and nothing happens.
An update, they finally replied after several days under the name Kate from the Complaints Department. This time they told me that there is no need to submit any more documents and a copy of my Visa card was not required anymore. Strange. Regardless, I am still unable to withdraw any funds from my account. Each time I click on the withdraw button, I get a blank page before being redirected back to the previous page. They mentioned that their department is reviewing my account and making a decision about my profits, I will give them till tomorrow before I start getting a lot more active in my action against them.
Ironically, they have upgraded my account to a Gold account. I have read so many reviews of how this is just a scam but what truly fascinates me is upgrading my account to Gold when my account has been limited according to them. What kind of a joke is this. My question to them is, am I a Gold member now, pun intended since Plus500 has already made this a joke, or am I still considered a scalper with a limited account.
The reply came after several days of me sending several emails, so much for their policy of replying within 24 hours, especially regarding such issues. Apparently it is fine for them to violate their policies and subsequently send me an email a few days later again telling me I have been upgraded to a Gold account.
