iam chat with xe forex , what they said , just see below
Our company representative will be with you in a moment. Meanwhile you can submit your question.
16:58 Zuzana has joined the chat.
Zuzana | 16:58 Welcome to XeMarkets how may I assist you?
prathap | 16:59 hi
i seen many post abot ur company
ur company is fraud
Zuzana | 17:00 Well Sir, this is obviously lie as we are Regulated Company, and you can see all our regulations here:
XM Regulation and Licensing | EU Regulated and FSA (FCA,UK) Registered
All our procedures are accoridng to law and to rules of our requlators
we meet all requirements
prathap | 17:00 what regulation company won't do any fraud
who's said
who's said
Zuzana | 17:01 Of course not, we are following law in every spet of our work
prathap | 17:01 and i lissen about ur company
https://www.forexpeacearmy.com/fore...any-stolen-12000-me-evidence-i-wait-help.html
from this link
Zuzana | 17:01 Sir as I have informed you, we are fair , regulated company,
we are fast growing and successful on the market over 3 yeasr
prathap | 17:01 ur company return bank 500$ his deposit and but not giving his profit
Zuzana | 17:02 dfont you thing if we would be fraud, we wouldn't be on the market so long time??
prathap | 17:02 u sucees in over 10years
not a problem
that person is fraud with ur company
why u send mail and commants
tell me
Zuzana | 17:02 Well Sir, if are our clients braking our rules and terms and conditions of our company, if they are cheating and abusing our system
then we have certain procedures which we have to follow
prathap | 17:03 ok one more
Zuzana | 17:03 We are trading only with honest and fair paeople
prathap | 17:03 suppose his deposit return bank to him
so his deposit he lose , u will pay that 500$
no u won't pay , i know
i understand u following B Book rules
i understand
Zuzana | 17:04 Sir these are speacial cases which will be treated according to the situation
prathap | 17:04 how u people is doing like this
what speacial cause , which sitiation
i undestand u company took whole his profit
Zuzana | 17:05 all our procedures are accoridng to law and regulators and is on Client's responsibility to know full Terms and Conditions of our comapny and make sure they are not abusing them or acting agianst them
prathap | 17:06 first of all u should stop the trading with out the verification
Zuzana | 17:06 All clients are responsible and adult people
all are responsible for treir decision
if they decided to act against our rules
prathap | 17:06 this thing is going in hotforex
Zuzana | 17:06 well, then we have to process accordingly
prathap | 17:07 what
i know understand
i know understand
even ur company number is wrong
Zuzana | 17:07 Sir this is your decision , all client's are free to dicide about their actions
prathap | 17:07 yes , that why
i said to him contact directly
i know , how that funds will come retuns
iam had more than 10yrs in the forex
i know every thing
Zuzana | 17:08 Sir if HE has any issue, he has to contact us personally, not through someone else
we are dealing with all clients directly
prathap | 17:09 u siad
suppose i depsoit and , i will do trade with ur company
same thing will happan my side also , wht i do tell me
prathap | 17:10 what ur dealing directly
Zuzana | 17:10 It depends on what ''thing'' you mean
prathap | 17:11 iam saying same thing happan with me also
what can i do tell me
what can i do tell me
he face problem
but u refuese to him
Zuzana | 17:11 If your friend or whoever you are talking about has any issue, he can contact us directly for detailed expanation
he knows his account manager and he can contact directly him
So as I have informed you, we are dealing with client's personally only
prathap | 17:12 u should understand
what iam saying
suppose iam with ur company
same happan with me , what u will do
ur going B book side
prathap | 17:13 iam trader
i know how much hard to earn money here
Zuzana | 17:13 Sir I cannot tell you as every case is difference, it depends on the reason why we would take such a steps
prathap | 17:14 but ur taking , whole money
Zuzana | 17:14 If you break our rules or abuse our terms and conditions, we have to act accoridngly
prathap | 17:14 i don't know about this problem
today only come to know
Zuzana | 17:14 So how can I tell you if YOU do not know about this problem?
prathap | 17:14 before i had good with the xe market
this news i will send forex facory and daily fx
they will take care of this
but i did big mistake
u cought
Zuzana | 17:16 Sir as your are going to trade with YOUR money, you are going to send yoru money to some company in order to make more, don't you thing the first thing you should do is carefully study all and full terms and conditions of the company, policy of the company and all companies rules?
so you know exactly what to do and how to do and what we allow and what we do not allow?
prathap | 17:16 hello
Zuzana | 17:16 I thing is very natural for all clients , as this is YOUR responsibility and YOUR money
to make sure you know all companies rules
prathap | 17:16 i worked 4yrs as a market anaysit in one company
Zuzana | 17:16 to make sure you know all companies rules
prathap | 17:16 i worked 4yrs as a market anaysit in one company
what rules u want tell me
i will tell u
Zuzana | 17:17 Every company has Terms and conditions, policy and rules
our can be find here:
Legal Documents XM
prathap | 17:18 what ever
i would like to ask one q?
Zuzana | 17:18 and it is just up to you if you decide to know them, or ignore them
prathap | 17:18 ur company refund 500$, suppose he lose that money
when he trade
so his account with zero balance
u will refund his 500$ tell me
meaning less
prathap | 17:19 ur company only having rules and regulation
Zuzana | 17:19 Sir as I have informed you I do not know any details about this case, so I cannot provide you with any further details about it
prathap | 17:20 haaaaaa ., i got u agree
ur company did fraud
Zuzana | 17:20 ?
prathap | 17:20 iam send this details to london stock exchange
they also do some thing
Zuzana | 17:20 I dont know the clients account number, his name so I cannot see any details about this case
however Sir
Is there anything else I can assist you with?
prathap | 17:21 i will tell u his account number and all
do u want check
do u want check
tell me
i will give
prathap | 17:22 11117718 this is his account number
i have every details , with his password also
17:23 Vincent has joined the chat.
prathap | 17:23 why zuzana left
can i know
Vincent | 17:24 Sir Zuzana had to rush in a meeting
As it stands sir we do not share personal information of clients
Also please note that we are a strictly regulated broker under license number 120/10, by CySEC
prathap | 17:26 so she accept ur company is did fraud
yes
