Resolved: xm cancel my profit and claim im using ‘arbitrage’ activities.

zahirakram

Recruit
Messages
6
hi thank you so much FPA for been around
i have request a withdrawal from xm of my profit and my deposit some 2092 dollar
i contact the chat service at xm website about my problem and he explain
that this arbitrage activities mean that i use accounts to hegde my position .
i only have 1 account and this first time i know about that . i want xm to pay me my profit

the email received from xm .
Dear Sir/Madame,

We are writing in connection with your Account no. 33213940 (hereinafter “your Account”) with our company.

In that regard, our Anti-fraud Department has brought to our attention that the trading patterns in your Account(s) raise serious concerns that your Account was being used for ‘arbitrage’ activities.

Pursuant to the terms and conditions such activities are being qualified as fraudulent.

Accordingly, we regret to inform you that, in accordance with the terms and conditions, we have decided, with immediate effect to:

- close all of your trading Account(s);
- nullify all trades carried out in your trading Account(s)
- cancel any and all profits or losses garnered in your trading Account;
 

FxMaster

Lt. Colonel
Messages
9,336
hi thank you so much FPA for been around
i have request a withdrawal from xm of my profit and my deposit some 2092 dollar
i contact the chat service at xm website about my problem and he explain
that this arbitrage activities mean that i use accounts to hegde my position .
i only have 1 account and this first time i know about that . i want xm to pay me my profit

the email received from xm .
Dear Sir/Madame,

We are writing in connection with your Account no. 33213940 (hereinafter “your Account”) with our company.

In that regard, our Anti-fraud Department has brought to our attention that the trading patterns in your Account(s) raise serious concerns that your Account was being used for ‘arbitrage’ activities.

Pursuant to the terms and conditions such activities are being qualified as fraudulent.

Accordingly, we regret to inform you that, in accordance with the terms and conditions, we have decided, with immediate effect to:

- close all of your trading Account(s);
- nullify all trades carried out in your trading Account(s)
- cancel any and all profits or losses garnered in your trading Account;
Here is the link of XM Rep Chris Zacharia, go ahead and invite him to this thread. He will explain to you about this.
 

Chris Zacharia

XM.com Representative
Messages
29
Dear Zahirakram,

The reason your account was closed is because you had opposite trades with account 33192030.

Your profits have been returned to you but unfortunately your account has been blacklisted due to the opposite trades.

Thank you,
 
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