Karthik Neela
Recruit
- Messages
- 2
I dont know if you proceeded with the above step. But I did not sign the "Trading Benifit Agreement". I am trying to withdraw the amount since 4 weeks. First time it got canceled as I did not sign the "Declaration of deposit" form. Later I signed, it and tried again for withdrawal. It is 11th day today and I did not receive any confirmation of my withdrawal request being approved. I am not able to reach them on the live chat since yesterday. Additionally, I am receiving calls from "unknown" number saying they can retrieve my lost money. I don't know what to believe and what not. I have around 5250 Euros in my Roiteks account and dont know if I lost it. I am undergoing huge mental stress right now.. Can you please let me know if you had success withdrawing your money at all? anyone?Roiteks will not refund any money unless i sign the DOD. I have been asking them what happen if I sign and whether Roiteks will add in bonus into my account, forcing me to trade and not able to withdraw my initial deposit. The customer services replied:
"Roiteks has no "Welcome Bonus" policy on our trading platform.
Promotional Benefits, such as "bonus" can be added only per your request and written confirmation on a "Trading Benefit Agreement".
I am not sure whether should i proceed.