OK here is a quick one... pure speculation in this case... But apparently the administration is so poor with this company (I havent been a client in over two months, see above posts), but a group email was sent out by one of the 'sales reps'. That individual said they are going on Annual Leave. Email sent yesterday, annual leave starting yesterday. Annual leave out here isnt taken on a whim and the sales rep should have informed all clients well in advance. Coincidence??? Maybe, maybe not???