Hi
I have opened an account in this broker and in just a small period of time have had several strange problems with them .
first of all they say in beta accounts there is 5$ commission for each lot , which means 5$ per 100,000$.
I bought 10 units of Etherium classic cryptocurrency at the price of 8.429 , So the broker didn't bought 10 lots of Etherium classic , just 10 units of etherium classic which means 84$ . and when I noticed profit column I was shocked , it was -50$
) . 50$ commission for 84$ order!! ,
When I told the that , they said we get 5$ commission per lot and you have bought 10 Lots OF ETC!!, I said you ddidn't buy 10 Lots of etc for me which means 100,000*10 $=1,000,000$ and its a bug in your software , they said it does not matter , the number is 10 and it means you have bought 10 lots and as our terms of services it becomes equal to 50$ commission!!!
buying 84$ and paying the commission of 1,000,000$ !!!!
By the way I was lucky I didn't buy something like Tron , which right now is 0.033 $ per unit , because the commission of buying 100 units of it (3.3$) would have become 500$$
they have several other problems , which I will teell later .