VitalMarkets ltd scammed me !!
Hello,
I have exact same situation. I have opened account on 10.09.2014 and traded on it till 18.09.2014 about 7pm GMT they have disconnected me from my account and it was saying “Account Disabled”. Then next day on 19.09.2014 they have send me a not funny email saying “Due to a misuse of the service provided by our Company, we are forced to terminate the current contract.” And They haven’t wrote what exactly I have done wrong. (I`m attaching the Contract Termination in pdf). Due to that Contract termination they had rejected retroactively ALL MY TRADES. I have traded couple of systems there, scalping, hedging and longer lasting trades also but they deleted them ALL and offered to give back just the initial deposit ! I don’t agree to make any retroactive correction to my account and deleting already made trades on my account ! I would agree if they would terminate my contract and don’t want me trading with them but I won’t agree with changing trades that were made in past !
I won’t leave it like this. I want all my profits ! Brokers can`t just delete all of trades b/c they don’t like them !
I wrote them 4 emails already but they don’t answer my questions and demands. They just wrote that If I want my initial deposit I have to fill some form that’s all. Nothing about deleting those trades etc.
Please help me an advice what else I can do ? Claim a complaint to regulators ? They are regulated under NZ.
Regards
Wojciech T.
contract termination that they sended to me:
View attachment Contract Termination.pdf
my trading statment:
View attachment vital_Wojtek_t.zip