Matthias Brandl
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WARNING!!!! Please be very carefull in buying this program. I bought this program on the 23rd of August 2015. I bought two licenses for both of my computers. After i paid, it took them almost 12 hours to sent me an email regarding the instructions on how to download the software. Then they asked me to sent them my MAC address of my two computers what i immediately did. It took another 5 hours till i got the download link for the program. So that was not the bad part. It could be because of time different between my country and Los Angeles, USA. So now the problems start. I installed it on my laptop and it works fine so far. I also installed it on my PC and it does not open the program at all. I immediately wrote them an email and explained them the problem. Today is the 29th of August and they still did not reply till now. Not even an email informing that they are workig on it or trying to find a solution. NOTHING. I resend the email every day and nothing happened. Their so called customer service isn't existing. At least not for me. Today i went on a business trip and brought my laptop. As i tried to open the program with the Wifi of the hotel i stayed, the program did not work anymore. It is because of the MAC and IP address of your computer. It constantly changes when you log in to another internet connection. Imagine this, you buy a program and you can only use it on your home internet connection and when your PC breaks you need to buy a new program, since the customer support doesn't give a S***T.
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