RESOLVED - My Story with XM..

Just Drop a look in QUOTE and if somebody see where is the right answer!!! please let me know

I Have No comment

You had claimed in the past the exact same thing that you had been hacked and because you worked with XM as an IB
the management agreed to pay this money out of our pocket to keep you happy and show our appreciation...
Chris

"I am sorry. I do believe you my friend, but my hands are tied here."
Andy

" ...The person that he did the fake trade left XM for a long time...It is not our fault .. we pay you !!!!!! It is you responsibility..physically it is not possible..sorry for bad news.."
Silvia

"...we lose with you..Recovering became habit..do you want to report about us..do not forget you are our partner.. it is not our fault ..XM will not pay you ..bla..bla..that is..).
Andeas
it has been decided to compensate you, although we could not verify the legitimacy of your claims..
Moreover, I am not ruling out a possibility that you are intentionally using different IPs in order use
it as an excuse that your account was hacked in cases when you record a significant loss in your account.
Andry


Every one at XM is angry..sad ..upset reading what I wrote ( some one deleted me from his FB list ...) !!! and I am very calm..

I learned a lot at XM
I learned to keep calm
I learned to let every client speak and to listen
I learned to do not leave any client alone
So My Logo was all the time:

You are never left alone
1175570_237937796330117_1411397682_n.jpg

My FB pages and my blog Logo all the time for our client is:



you speak we listen

All of us know My clients is 216 and and I have under me 16 IB.
Some of them will join us soon here at FPA to let us know about their problems!!
Now as I have no power to help them and I became as simple client or less :(
I can not solve their problems and I can not stop them to write about it.

So
I will speak and XM will listen
The same Rule that must be respected

So I ask XM so kindly to :
Keep Calm
Go to Case# 2014-041 | lordoftruth vs xm.com
Read all
See the attached files
Answer to all my questions listed there
Reply please using Case# 2014-041 | lordoftruth vs xm.com
Let us discuss on semi private
to find solution for my case and how we can help the other clients
Because I do not want to hear again that I turned my guns against you or I hurt XM..
Or I brought our clients to blame you


King Regards
 
Hello lordoftruth

The result was angry call from my account Manager
That She was very angry!! She said:
" ...The person that he did the fake trade left XM for a long time...It is not our fault .. we pay you !!!!!! It is you responsibility..physically it is not possible..sorry for bad news.."

The XM "Rep" later in this thread seems to agree about the first hack, but don't mention about the wrongful employee ?

Can you confirm if a member of their company did hack your account in the past ?

Good luck
ilearn2t
 
The XM "Rep" later in this thread seems to agree about the first hack, but don't mention about the wrongful employee ?

Can you confirm if a member of their company did hack your account in the past ?

My accounts was not hacked
It is a fake trade from inside XM
Read the full story please
XM and me know very well who did that
So the answer I can..
Will discuss about that with XM on semi private Case# 2014-041 | lordoftruth vs xm.com
Will keep you informed
 
Hello lordoftruth

Sorry for my wrong choice of word: Can you confirm if XM genuinely stated that someone else made a fake trade on your account in the past, and if so what involvement did this person have with you or the broker ?

I did read the full story but the quote I used above is the only part I need to understand.

Good luck
ilearn2t
 
They discovered the XM employee that he did that on less than 24 hours on past and he was fired out
on past .. the new fake trade also was did by him with help from inside XM
I can not write anything else for moment here
Because After 4 years of collaboration with XM Trading Point and 6 months as official representative in Romania
Will better to discuss with them on semi privates and I also hope to find a solution with XM.
Thanks for understanding
King Regards
 
Dear Chris,

As your partner with commission 10$ per standard lot for currency and 25$ for gold
with 215 Traders and 16 IB

Traders List.png

Sub.png

My Question is :

Can I recover this money on the long run or not??? I think I can in few months !!

But personally I do not think:
It is fair to lose the 8715$ by fake trading !!
It is fair to work for you around 6 months with no salary as Official Representative in Romania !!
( You paid me the Phone Bills only )

My case is a transgression of Article 18 of the Investment Services,
Activities and Related Markets Law of 2007 and an infringement of Directive DI144-2007-01 of CySEC’s licensing conditions.

Because you do not protect and indemnify my funds whilst in the custody of XM


The File Case# 2014-041 | lordoftruth vs xm.com is only visible to a limited number of people.

I ask you so kindly again to contact FPA HQ to grant access
if you want discuss on semi private
Because I do not want to hear again that I turned my guns against you or I hurt XM..

King Regards,
 
Dear All,

It is very hard to be official representative of XM and to become as any client or less.
But also what happened to me from other point of view made me happy
Because I think this helped me a lot to see how are our clients Feel when they have problems!!

Do not think I am here to blame XM
I am here for three reasons as I said in my previous posts
_ To Find solution to my case
_ To Let XM see where the issue to fix it
_ To Find solution to our clients problem

I saw here 5 problems and a lot of my clients here in Romania have the same one.
Their voice was not heard and all of them got the same answer!!

Let us drop a look and read this 5 threads

https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/28659-xm-trading-point-scam.html

https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/31088-xm-com-scam.html

https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/31538-s-x-sca-m-not-xm.html

https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/31539-i-got-scam-xm-second-times-i-have-nothing-say-anymore.html


https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/31782-xm-scam-broker.html

Do not think That I wrote the following to force XM to find solution for my case
I wrote here the following in this thread because I want to Let XM see where is the Problems

Dear All,

What is Arbitrage:
If a new client opens an account with one broker and another account with same broker or with a different broker, and then deposits $10,000 in each account, he then receives a bonus of $10,000 in each account.
The trader can then go long on XAU/USD (or any other volatile product) at 400:1 with the first account and short the same trade with the Account. Eventually one of the accounts will lose $20,000 and the other will make $20,000 When the losing account reaches $20,000 the client will close the winning position and walk away. Subsequently he could withdraw the $20,000 profit and initial deposit from the first account and leave the $10,000 credit loss in the second account held .In this scenario, the client could accrue a risk-free profit of $10,000.

How do you use an arbitrage strategy in forex trading?

Forex arbitrage is a risk-free trading strategy that allows retail forex traders to make a profit with no open currency exposure. The strategy involves acting fast on opportunities presented by pricing inefficiencies, while they exist. This type of arbitrage trading involves the buying and selling of different currency pairs to exploit any inefficiency of pricing. If we take a look at the following example, we can better understand how this strategy works.

Example - Arbitrage Currency Trading

The current exchange rates of the EUR/USD, EUR/GBP, GBP/USD pairs are 1.1837, 0.7231, and 1.6388 respectively. In this case, a forex trader could buy one mini-lot of EUR for $11,837 USD. The trader could then sell the 10,000 Euros, for 7,231 British pounds. The 7,231 GBP, could then be sold for $11,850 USD, for a profit of $13 per trade, with no open exposure as long positions cancel short positions in each currency. The same trade using normal lots (rather than mini-lots) of 100K, would yield a profit of $130. This can be continued until the pricing error is traded away.

As with other arbitrage strategies, the act of exploiting the pricing inefficiencies will correct the problem so traders must be ready to act quickly. For this reason, these opportunities are often around for a very short-time, before being acted upon. Arbitrage currency trading requires the availability of real-time pricing quotes, and the ability to act fast on the opportunities.

This constitutes arbitrage, and in most cases, especially if a Dealing Desk is in place and the firm is a Market Maker
The dealers will be able to notice a pattern and figure out that arbitrage has taken place, and in some cases, cancel all profitable trades.

Dear Andry,

Can I ask you how you define the trades as arbitrage!!

My Question here:
If XM station work as ECN/STP?

I think XM station do not not work as ECN/STP
Because does not check current market price just gives the trade a go ahead!!
In an ECN/STP environment it is virtually impossible to engage in arbitrage trading.

If traders at the news make the right trade, that was the price at that instant in time = good reflexes/judgement.
The only conceivable exception would be a wild spike giving a false read which can be researched to see if this happened else were,
XM is not claiming this here.

Where is the Execution with no re-quotes and no rejection of orders.

Why you reject a traders orders.. and hides behind the action of a market maker??

Either you do not reject trades or you reject trades.
Be it on the same account or another, should not matter who's it is! Time is irrelevant!

There is a pattern emerging, I think if you do not like the way one trades!!
For the middle office to push the XM employee to copy and paste the same answer to let everyone see the clients are wrong!!

I'm surprised by your claim of arbitrage against our clients.
I think we must find solution..
I think you must fix XM station!

King Regards,
 
I agree with you , as a client of XM ,market maker, they can easily remove your profits by claiming that you use arbitrage trading even if you not.
However i didn't face this problem yet. I hope not
 
This case file is only visible to a limited number of people. There is a way to grant XM access if they want it. You can ask Chris Zacharia to contact FPA HQ if he wants access.

I asked him to contact FPA HQ if he want access to the case and no answer !!:mad:


inv.png

Kindly be informed,

I contacted FCA and I sent them some of attachments from the Case# 2014-041 | lordoftruth vs xm.com
and I asked them if is it fair :

_To lose the 8715$ by fake trading !!
_To work for XM around 6 months with no salary as Official Representative in Romania !!
_To reject your traders orders..(claim of arbitrage against clients) and hides behind the action of a market maker !!


The answer was:
[ ref:_00Db0K8yP._500b047oHw:ref ]​


REF.png


For the third time I ask XM so kindly to join us on Case# 2014-041 | lordoftruth vs xm.com
To can find solution for the above problems.

King regards,
 
dont tell me XM was a STP/ECN broker, it accept my trade and when i profit it dont give me money. And somemore it could close my trade at non existing market price, if you tell me XM was STP/ECN broker it sure wont be happen
 
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