Greetings,
My Friend, it sounds to me that you are a good English speaker so please allow me to outline a few things that you might have missed while reading my postings around. Please take in consideration that i do now know you personally, so I do not know your penetration level in this field, but I will assume you know what we are all talking about here.
Respect, is something we always have as a company, just as I do personally for all community members. Finally, we are all living people and we shall share the good and the bad times; and never dump the respect of each other even if we disagree on some business terms.
Being arrogant "as some people see me", is something I would probably fail to deny. I have even been called or described as "chesty as a peacock" a while ago.; to be honest, that made me feel even better.
The whole matter is actually much easier and is somewhere between the lines. I have written a few posts here and there asking for the same thing each and every time.. to shock you, that never happened.
What I always ask for is Common Sense when dealing with your forex broker.
Examples:
- Around 5% of all people trying to pass our verification procedures send us their personal photo (a 4"x3" passport self-portrait) as their verification document.
- We get over 50 emails daily asking "how to open an account"
- Almost 90% of all traders send an email
and and call just as they make their deposit or submit their withdrawal request.
Despite the fact that we have it announced in 9000 places that we have a pre-defined schedule for backoffice operations.
- Almost 50% of all people taking benefit of our 100% deposit bonus "shout" asking why the bonus was removed. Guess why?! They simply never read the bonus offer page till the end to notice the full explanation that bonuses are removed automatically upon withdrawal.
Sometimes, you get the feeling that people hate to read. People are so lazy to even get introduced to what they are being a part of. And of course, as an operator seeing the same nonsense each and every day, you simply get pissed-off.
On the side, please let me assure you that neither I, or the company as an entity have any "undisclosed agreement" with the FPA. On the contrary, there are even times when it gets to fighting over a case or a comment left by a spammer here or there.
One final thing, consider that a kicker for "respect" vs. "common sense"
Check the post made a few days back by some Samuel Han about scalping policies. That is absolute nonsense, and here is why..
You can ask anybody here at the FPA including moderators about our site back in late 2008, as far as I can remember, the FIRST page that we created was the scalping policies page. We even had times when the user had to check a special checkbox if he intends to be an aggressive scalper and was added to a special group with 2 pips higher spreads.
Read what the man says, he simply claims no such page existed, and that he never knew about the policies. Well, in Layman's terms now.. Is that supposed to be my mistake? Did I ask him to click the "I Accept" button without even reading?
Best wishes \ Javier