Javier Keeth
FigFx Representative
- Messages
- 160
Javier,
Are you saying that you won't let him trade until he does the above or are you saying that you won't give him access to his money?
A broker has every right to not allow what they consider to be a rude or abusive client to conduct business there. Do you submit that a broker has the right to withhold money that belongs to a client because you feel the client was rude or abusive? If so, what;s next, determining "damages" from "hostile acts" that conveniently equal either all profits or the entire account balance like the scammers at ForexGen?
If the latter, does this mean that I can't say nasty things about my bank (deservedly so or not) because they might decide not to let me withdraw MY money? If a bank did this, I'd have them up on Federal charges before they could finish telling me about this criminal plan. If the former, just close the guy's accounts, send him his money, and ignore him. If you think you've got a libel case against him, pursue that independently of any money you may owe him.
Hello Pharaoh,
Actually, none of the above.
As far as I remember, you personally have been one member around here who have been following almost all misc. cases of with FIG's clients. Have you ever heard FIG declining to pay somebody at least once? Has there ever been a case where the money was took away and the client thrown out? A single case?
Based on experience from earlier cases, and based on instructions received the FPA team, we are now sending proper notifications of all actions regarding all accounts. In this case, and after we did send a professional email describing every little detail.. we got a "F**K" reply.. What were you expecting? To say thank you for that and simply allow the user to trade again?!
What I was saying that the client, based on his attitude and way of handling issues; Is no more welcome to trade and be a client of FIG. As for the money on-board, the client will be paid his money back even in worst case scenario.
If Mr. Strauss did just calmly read our notification email, this whole issue would have never been here. Solving it could have taken 15 minutes at most .. as simple as Email sent... documents sent for verification... accounts re-enabled.
I hereby confirm that Mr. Strauss did send us an apology email, and a full explanation of what was going on with the two accounts.
I will continue solving the issue in-the-background with Mr. Strauss and the FPA Inspector handling the case, a proper update will be posted in due time.
Thank you