Avatrade is SCAM !!! They stole my profit !!!

Mediator

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11
I don't know why they can deduct client's profit. Where this money gonna be? Become their own profit?
On May 03, 2020, the following evidence is being investigated:

1. The file 3b67473c-c16a-466b-86de-444acbd339do.jpeg, the file size is 3.1 megabytes.

According to the file, the account balance was 194,733.38 USD for the period April 30, 2020.

2. The file b38b3cda-cb6c-4dc3-af8c-7922af78a55b.jpeg, the file size is 3.4 megabytes.

According to the file, for the period April 3, 2020 there were 4 deals with crudeoil in the size of 65 at a price of about 28.6 USD.

The amount of profit for the period April 3, 2020 was 20,000 USD.

On April 6, 2020, there was the request for a withdrawal of 40,000 USD.

On April 7, 2020, the withdrawal of 40,000 USD was canceled by an unknown person.

3. The file DetailedStatement_Avatrade_80062623_20200501.gif, the file size is 5.52 kilobytes.

According to the file, the balance was 192,907. The indicated evidence is doubious, because the monetary unit, the dates, the account number, the broker name etc are not indicated.

4. The file DetailStatement_Avatrade_80062623_20200501.htm, the file size is 9.41 kilobytes.

According to the specified file, the following deals in US dollars were made using the account number 80062623 of the Avatrade brokerage company: for the period of April 3, 2020, crudeoil was sold in the size of 65 at a price of about 28.6 USD.The withdrawal of money in the amount of 40,000 USD was declared for the period April 6, 2020.The withdrawal of money in the amount of 40,000 USD was canceled for the period April 7, 2020.The closed profit was in the amount of 174,733.38 USD for the period May 1, 2020.

This evidence is doubious, because it is impossible to determine the method of its creation.

From the first two evidence it follows that the amount of the debt was 194,733.38 USD. The withdrawal of 40,000 USD was canceled by an unknown person on April 7, 2020. The fact that the broker did not refund the money in amount of 194,733.38 USD was not proven.
 

thunderxyz

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Messages
16
On May 03, 2020, the following evidence is being investigated:

1. The file 3b67473c-c16a-466b-86de-444acbd339do.jpeg, the file size is 3.1 megabytes.

According to the file, the account balance was 194,733.38 USD for the period April 30, 2020.

2. The file b38b3cda-cb6c-4dc3-af8c-7922af78a55b.jpeg, the file size is 3.4 megabytes.

According to the file, for the period April 3, 2020 there were 4 deals with crudeoil in the size of 65 at a price of about 28.6 USD.

The amount of profit for the period April 3, 2020 was 20,000 USD.

On April 6, 2020, there was the request for a withdrawal of 40,000 USD.

On April 7, 2020, the withdrawal of 40,000 USD was canceled by an unknown person.

3. The file DetailedStatement_Avatrade_80062623_20200501.gif, the file size is 5.52 kilobytes.

According to the file, the balance was 192,907. The indicated evidence is doubious, because the monetary unit, the dates, the account number, the broker name etc are not indicated.

4. The file DetailStatement_Avatrade_80062623_20200501.htm, the file size is 9.41 kilobytes.

According to the specified file, the following deals in US dollars were made using the account number 80062623 of the Avatrade brokerage company: for the period of April 3, 2020, crudeoil was sold in the size of 65 at a price of about 28.6 USD.The withdrawal of money in the amount of 40,000 USD was declared for the period April 6, 2020.The withdrawal of money in the amount of 40,000 USD was canceled for the period April 7, 2020.The closed profit was in the amount of 174,733.38 USD for the period May 1, 2020.

This evidence is doubious, because it is impossible to determine the method of its creation.

From the first two evidence it follows that the amount of the debt was 194,733.38 USD. The withdrawal of 40,000 USD was canceled by an unknown person on April 7, 2020. The fact that the broker did not refund the money in amount of 194,733.38 USD was not proven.
The .gif was the file generated when I requested for a detailed report on mt4 accouding to the tutorial quoted by 4evermaat.
I don't know why It shows 192907, may be due to the scale of the graph.

As you can see on the screenshot and the detailed report, the 40000 withdrawal was cancelled and all the money still on there because they refuse my withdrawal. As I said in #1 post, they contact me via phone and refuse to send an email to clearly state the whole thing.
 

Mediator

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11
The .gif was the file generated when I requested for a detailed report on mt4 accouding to the tutorial quoted by 4evermaat.
I don't know why It shows 192907, may be due to the scale of the graph.

As you can see on the screenshot and the detailed report, the 40000 withdrawal was cancelled and all the money still on there because they refuse my withdrawal. As I said in #1 post, they contact me via phone and refuse to send an email to clearly state the whole thing.
Where is the screenshot of the email with the requirement to withdraw 194,733.38 USD?
 

thunderxyz

Private
Messages
16
Where is the screenshot of the email with the requirement to withdraw 194,733.38 USD?
I haven't request to withdraw 194,733.38 USD becuse my account has been blocked after I requested for the withdrawal of 40,000 USD, so I can't login via their website or app to withdraw 194,733.38 USD. But I can login via MT4 platform, It seem cannot withdraw on MY4. They have sent me an email that reject my withdrawal of 40,000 USD but It is in chinese and sorry for my name hidden.834DE96D-A7EE-474C-AFEC-5E426A2423B2.jpeg
 

Mediator

Private
Messages
11
I haven't request to withdraw 194,733.38 USD becuse my account has been blocked after I requested for the withdrawal of 40,000 USD, so I can't login via their website or app to withdraw 194,733.38 USD. But I can login via MT4 platform, It seem cannot withdraw on MY4. They have sent me an email that reject my withdrawal of 40,000 USD but It is in chinese and sorry for my name hidden.View attachment 53357
Tell the representatives of the brokerage company that the Mediator wishes well to them.
 

Mediator

Private
Messages
11
I haven't request to withdraw 194,733.38 USD becuse my account has been blocked after I requested for the withdrawal of 40,000 USD, so I can't login via their website or app to withdraw 194,733.38 USD. But I can login via MT4 platform, It seem cannot withdraw on MY4. They have sent me an email that reject my withdrawal of 40,000 USD but It is in chinese and sorry for my name hidden.View attachment 53357
I wrote this because I don’t speak Chinese and I don’t know what is written there.

Most likely, this email was generated by a robot and sent to you.

Can you send them a letter on paper with the requirement to return the debt in the amount of 194,733.38 USD to the location of their office, through a post office, with a notification of delivery of the letter to a representative of the broker?
 

Mediator

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11
Since the broker refuses to present its evidence and explanations. The explanations of the client are accepted as evidence. The fact of causing material damage to the client in the amount of 194,733.38 USD is considered proven. The broker is obliged to pay off the debt to the client in full.
 
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