AVATRADE MUST RETURN MY MONEY

redriver

Recruit
Messages
3
I trade on the AVATRADE; Account 5050802-USD. Ava abruptly closed all my orders on August 23, 2018, without any reason. Previously, the balance on the balance is about $ 400, now $ 0.00.

On MT4 transaction software, Ava has transferred money back to my card (charge back), however up to now money is not in the card.

Ava explained that there was a dispute over the amount deposited into my trading account, however Ava did not specify in detail who the dispute was with? At what transaction?

Currently, Ava asks me to send them proof of my bank or credit card issuer, that chargeback has not been made. I sent evidence to AVA, but did not receive any response from AVA.

I would like to appeal to Ava about:
- The sudden closure of all my orders without any prior notice.
- My purchase of Bitcoin (BTC / USD), if not closed, is now profitable. I ask Ava to compensate for this.

Please help me get money back from the AVA!
 

FxMaster

Lt. Colonel
Messages
9,017
I trade on the AVATRADE; Account 5050802-USD. Ava abruptly closed all my orders on August 23, 2018, without any reason. Previously, the balance on the balance is about $ 400, now $ 0.00.

On MT4 transaction software, Ava has transferred money back to my card (charge back), however up to now money is not in the card.

Ava explained that there was a dispute over the amount deposited into my trading account, however Ava did not specify in detail who the dispute was with? At what transaction?

Currently, Ava asks me to send them proof of my bank or credit card issuer, that chargeback has not been made. I sent evidence to AVA, but did not receive any response from AVA.

I would like to appeal to Ava about:
- The sudden closure of all my orders without any prior notice.
- My purchase of Bitcoin (BTC / USD), if not closed, is now profitable. I ask Ava to compensate for this.

Please help me get money back from the AVA!
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

You can also share your story on their social media pages mentioned below:

https://plus.google.com/+avatrade

https://twitter.com/AvaTrade/

https://www.youtube.com/user/AvaTradeTV

https://www.facebook.com/Avatrade
 

4evermaat

2nd Lieutenant
Messages
1,852
@redriver

1) Were you able to get any of the funds owed to you?

2) Which AvaTrade entity did you sign up with (Australia, Japan, etc)?

3) What made you choose AvaTrade anyway?
 

redriver

Recruit
Messages
3
I have not received any money from AVA trade
I opened an account at Ava Dublin, Ireland
I happen to know them over the internet
 

4evermaat

2nd Lieutenant
Messages
1,852
I have not received any money from AVA trade
I opened an account at Ava Dublin, Ireland
I happen to know them over the internet
Unlikely you will get anything from AvaTrade. But at this point you should file a Trader's Court case.

Do not abandon the FPA case. Follow it all the way through until it is finished.
 
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