Original FPA Traders Court Submission:
I am submitting the case against: mercerfx.com
My Case is: Withdrawal Request not being proceed.
04 July 2014: Open an account with MercerFX
06 August 2014: Deposit an account of US$ 10,000
06 August 2014 - 06 July 2015: Trading
06 July 2015: Close all positions. The net equity/balance is US$ 8067.77
08 July 2015: Withdrawal request of US$ 8067.77
08 July 2015: Confirmation email of withdrawal request received
08 July 2015 - 23 July 2015: I sent them 2 emails asking/begging/confirming the withdrawal
23 July 2015: They said my account has been transferred to AshokFX (WTF??? What an excuse, who ordered this???)
23 July 2015: I've clarified that and on the 10 July 2015 also I've been emailing them, that my account is still on the MercerFX-Live.srv on MT4
23 July 2015: My MT4 account was disabled, but I can login to trader cabinet my.mercerfx.com
28 July 2015: They said they were transferring the money. In my trader's cabinet, the money was dimissed (deducted).
They said, they have transferred the money on 07/28/2015. But they lied because the money didn't arrive at my bank account nor they didn't answer my email asking for the transfer slip. (an evidence) that they have submitted the SWIFT remittance.
New thread in the Scam Alerts Folder:
Review is submitted by Harry Wirawardhana on 08/11/15
The company was first contacted about the issue on 07/08/15 the last contact was on 08/18/15
Details: They said: they have transferred the money on 07/28/2015, and still waiting for SWIFT from their bank. Until now, no responses or no email answered by them (emailed/Skype/livechat them more than 5 times already asking the SWIFT)
Company representatives' emails: Anna Peters <anna@mercerfx.com>
Support <support@mercerfx.com>
I am submitting the case against: mercerfx.com
My Case is: Withdrawal Request not being proceed.
04 July 2014: Open an account with MercerFX
06 August 2014: Deposit an account of US$ 10,000
06 August 2014 - 06 July 2015: Trading
06 July 2015: Close all positions. The net equity/balance is US$ 8067.77
08 July 2015: Withdrawal request of US$ 8067.77
08 July 2015: Confirmation email of withdrawal request received
08 July 2015 - 23 July 2015: I sent them 2 emails asking/begging/confirming the withdrawal
23 July 2015: They said my account has been transferred to AshokFX (WTF??? What an excuse, who ordered this???)
23 July 2015: I've clarified that and on the 10 July 2015 also I've been emailing them, that my account is still on the MercerFX-Live.srv on MT4
23 July 2015: My MT4 account was disabled, but I can login to trader cabinet my.mercerfx.com
28 July 2015: They said they were transferring the money. In my trader's cabinet, the money was dimissed (deducted).
They said, they have transferred the money on 07/28/2015. But they lied because the money didn't arrive at my bank account nor they didn't answer my email asking for the transfer slip. (an evidence) that they have submitted the SWIFT remittance.
New thread in the Scam Alerts Folder:
Review is submitted by Harry Wirawardhana on 08/11/15
The company was first contacted about the issue on 07/08/15 the last contact was on 08/18/15
Details: They said: they have transferred the money on 07/28/2015, and still waiting for SWIFT from their bank. Until now, no responses or no email answered by them (emailed/Skype/livechat them more than 5 times already asking the SWIFT)
Company representatives' emails: Anna Peters <anna@mercerfx.com>
Support <support@mercerfx.com>