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CityEQ.com (now cteqs.com) does not want to give me my money

Discussion in 'Scam Alerts' started by traderone75, Jan 25, 2015.

  1. traderone75

    traderone75 Recruit

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    [langtitle=it]CityEQ.com (now cteqs.com) does not want to give me my money[/langtitle]

    I made a withdrawal request on December 24, 2014 but since then I have not received any response, I tried to contact the account manager several times.
    Please help me.

    Thanks
     
  2. Ed_Forex

    Ed_Forex Private, 1st Class

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    Add details to your case for others to help you.
     
  3. traderone75

    traderone75 Recruit

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    Now they have changed their website, their new site is cteqs.com
    My account manager is Mr. Gianluca D'Angelo
    Can I write to FCA?
     
  4. Ed_Forex

    Ed_Forex Private, 1st Class

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    Though your broker not regulated by the FCA., if you are located in the UK, can file a complaint to the FCA,

    Provide more details about money scammed and any others.
     
  5. traderone75

    traderone75 Recruit

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    I have EUR 2500 on my MT4 account, I'm in Italy.
    I have write to FCA, this was their response:

    Dear Mr XXXXXX

    Thank you for your further email dated 10 November 2014.

    I can confirm that cteqs.com is not linked to the authorised firm City Equities Ltd and you have dealt with a clone of this firm.

    I have provided a link to the warning alert on our website which has some of the details for the clone firm and the details for the actual firm. I note that the website address you mention is not on there, however, it is not the genuine website so is therefore a scam.

    City Equities Ltd (Clone) - Financial Conduct Authority

    As previously advised, you should contact Action Fraud as you have become a victim of fraud by dealing with this firm. I have provided the link again for you or you can call them on 0300 123 2040:

    Report Fraud and Cyber Crime | Action Fraud

    I hope this is helpful.

    Yours sincerely


    Stephanie Winson (Mrs)
    Associate | Customer Contact Centre
    Financial Conduct Authority | Home - Financial Conduct Authority
    Consumer Helpline: 0800 111 6768
     
  6. Ed_Forex

    Ed_Forex Private, 1st Class

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  7. traderone75

    traderone75 Recruit

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    Yes, I've contacted, I done a report fraud
     
  8. Pharaoh

    Pharaoh Colonel

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