CityEQ.com (now cteqs.com) does not want to give me my money

traderone75

Recruit
Messages
5
[langtitle=it]CityEQ.com (now cteqs.com) does not want to give me my money[/langtitle]

I made a withdrawal request on December 24, 2014 but since then I have not received any response, I tried to contact the account manager several times.
Please help me.

Thanks
 

traderone75

Recruit
Messages
5
Now they have changed their website, their new site is cteqs.com
My account manager is Mr. Gianluca D'Angelo
Can I write to FCA?
 

Ed_Forex

Private, 1st Class
Messages
240
Though your broker not regulated by the FCA., if you are located in the UK, can file a complaint to the FCA,

Provide more details about money scammed and any others.
 

traderone75

Recruit
Messages
5
I have EUR 2500 on my MT4 account, I'm in Italy.
I have write to FCA, this was their response:

Dear Mr XXXXXX

Thank you for your further email dated 10 November 2014.

I can confirm that cteqs.com is not linked to the authorised firm City Equities Ltd and you have dealt with a clone of this firm.

I have provided a link to the warning alert on our website which has some of the details for the clone firm and the details for the actual firm. I note that the website address you mention is not on there, however, it is not the genuine website so is therefore a scam.

City Equities Ltd (Clone) - Financial Conduct Authority

As previously advised, you should contact Action Fraud as you have become a victim of fraud by dealing with this firm. I have provided the link again for you or you can call them on 0300 123 2040:

Report Fraud and Cyber Crime | Action Fraud

I hope this is helpful.

Yours sincerely


Stephanie Winson (Mrs)
Associate | Customer Contact Centre
Financial Conduct Authority | Home - Financial Conduct Authority
Consumer Helpline: 0800 111 6768
 
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