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Problem Exness rejecting Withdrawal if you don't trade sufficient volume

I am having an issue with a company
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Didn't used any Bonus, Please note this is not the case of any kind of Bonus.
You keep addressing other people's posts instead of the most important one.

@tradeexpress please follow this tutorial to invite the company to this thread formally:


Also add a review of your experience here:


Let us know when you have completed these 2 tasks.
 
There is a large difference between intentional fraud and disagreement on a commission amount.

Even if it was an issue with the cost of withdrawal (for the broker), wouldn't the broker just process the withdrawal, minus the supposed additional commission? Or notify the client of the proposed deduction amount? Why refuse, stall, et al to process withdrawal?




Hmmm. What is the definition of "sufficient trading activity"??? Another red flag is ambiguity with trading conditions.

If there was a specific trading volume to qualify for reduced commissions, free withdrawals, etc....why not just mention what this volume is in the T&C? And if there are several account types, easy to just create a table with minimum volume requirements on each account type.


Even if there was a bonus, how does that affect original deposit +/-profits or losses??. It would only affect the bonus. Another reason why ESMA removed such incentives. (because unscrupulous brokers were using it to trick/trap clients and delay withdrawals).

It always seems to be a problem when the client withdrawal their funds. Never seems a problem when client is donating depositing (with exception of "forgotten/lost" deposits). No AML, no deposit fee problems.

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Rather than merely ranting, I'm getting to the bottom of the policy that Exness is applying to withdrawals and then determining how the client is informed about it (or any broker that we discuss). But I look at it from a "best interest of the client" standpoint.

Very curious to see Exness's position on this.
The post was a very valid and good post.... and correct in my experience, i will leave this broker with my clients and also tell all groups resulting in a lot of lost business due to their stupidity. as for ranting? you said nothing.. just blah blah
 
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