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Chris!
This is Marcello from FXEDGE. You are on fire man! You must have posted like 12 times here. I get it. My people and I dropped the ball in dealing with your specific needs apparently and it was not dealt with in a way that left you whole. And I spoke to you personally. The track record of our performance is clear. There is no disputing those numbers. They are held by a third party broker and the live trade videos every day tell the tale. If you did what I did, you would have gotten the same results..and many people did. But clearly something went wrong here and I take responsibility for all of my clients' experiences.
As I mentioned before, some form of our software has been used by 6,000 unique users at one time. "Overwhelm" is not even the word for a programmer/trader like me turned into Forex "guru" (whatever that means) overnight. I learned lessons through this process.
1. Hire great staff members who do not need to be micro managed and who understand high end customer service.
2. Use a no questions asked MONEY BACK GUARANTEE (who cares if you use my stuff, make money and return it) so that there is no confusion.
3. Make the client whole as best as is practicable even if you don't necessarily agree with them.
This is what you can expect from any company I lead going forward. I love what I do and I'd like the opportunity to make you whole. Please contact us at info@tribeforex.com. We will be awaiting your email.
This is Marcello from FXEDGE. You are on fire man! You must have posted like 12 times here. I get it. My people and I dropped the ball in dealing with your specific needs apparently and it was not dealt with in a way that left you whole. And I spoke to you personally. The track record of our performance is clear. There is no disputing those numbers. They are held by a third party broker and the live trade videos every day tell the tale. If you did what I did, you would have gotten the same results..and many people did. But clearly something went wrong here and I take responsibility for all of my clients' experiences.
As I mentioned before, some form of our software has been used by 6,000 unique users at one time. "Overwhelm" is not even the word for a programmer/trader like me turned into Forex "guru" (whatever that means) overnight. I learned lessons through this process.
1. Hire great staff members who do not need to be micro managed and who understand high end customer service.
2. Use a no questions asked MONEY BACK GUARANTEE (who cares if you use my stuff, make money and return it) so that there is no confusion.
3. Make the client whole as best as is practicable even if you don't necessarily agree with them.
This is what you can expect from any company I lead going forward. I love what I do and I'd like the opportunity to make you whole. Please contact us at info@tribeforex.com. We will be awaiting your email.
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