Master Yoda
Captain
- Messages
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For those who think the complaining to regulators is useless, this is proof that at least some of the time it will get a broker to start responding.
As I always say: if it doesn't help, it won't hurt.
For those who think the complaining to regulators is useless, this is proof that at least some of the time it will get a broker to start responding.
I am unlikely to see that 50 € as they have a pretty mean withdrawal policy : http://www.interactiveoption.com/banking/withdrawal-policy.
I should have read that better
I am unlikely to see that 50 € as they have a pretty mean withdrawal policy : http://www.interactiveoption.com/banking/withdrawal-policy.
I should have read that better .
oh well at least I got most of my money back.
email from my account manager
As discussed, due to technical issue of the software 500 EUR have been refunded to your account.
Sorry for inconveniences.
Will be happy to work with you in the future.
not sure if you are being sarcastic or not.Not too many cases in this folder can be solved like this. Congrat you! Your broker attemp should be appreciated and you should keep trading with them.
the customer service manager reached out to me about this 50€.
He told me it is according to the withdrawal policy.
So I told him I understand the 5%, but I wanted to understand what part of the withdrawal policy they used to justify the other 5%.
He then replied that it was 5% of a 1000€ withdrawal. To which I then stated the obvious ... let's see how he reacts