ForexID10T
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EASY DEPOSITS:
I have joined QuadraFX on Wednesday 28 November 2012 and deposited $250 on Thursday 29 November 2012 into my BinaryOptions account. I got an e-mail within hours confirming that my deposit was accepted.
Next QuadraFX wanted documents like ID or Passport to proof my identity and also a Utility Bill to verify residential address - I have uploaded these documents to their site but I got an e-mail stating that my Utility bill is older than 90 days and I should upload a more recent document. I then on Friday 30 November 2012 I decided not to continue and requested they refund my $250.
REFUNDS ARE IMPOSSIBLE:
After 3 requests to support on Friday and 2 more on Saturday, QuadraFX support just comes back with the same answer - Please upload a new utility bill that is not older than 90 days! It seems that QuadraFX do not understand the word refund. This motivated me even more to NOT join QuadraFX. If you are going to make a profit on their platform how many hoops and tricks is QuadraFX going to ask you to perform or jump through before they will pay you your dues?
QuadraFX will accept your money within hours but getting your money back seems to be a near impossible feat!
If you have similar issues or difficulties with getting your money from QuadraFX, please add to the post here because I cannot think that I am the only person in the whole world having issues with a refund from this company.
I have joined QuadraFX on Wednesday 28 November 2012 and deposited $250 on Thursday 29 November 2012 into my BinaryOptions account. I got an e-mail within hours confirming that my deposit was accepted.
Next QuadraFX wanted documents like ID or Passport to proof my identity and also a Utility Bill to verify residential address - I have uploaded these documents to their site but I got an e-mail stating that my Utility bill is older than 90 days and I should upload a more recent document. I then on Friday 30 November 2012 I decided not to continue and requested they refund my $250.
REFUNDS ARE IMPOSSIBLE:
After 3 requests to support on Friday and 2 more on Saturday, QuadraFX support just comes back with the same answer - Please upload a new utility bill that is not older than 90 days! It seems that QuadraFX do not understand the word refund. This motivated me even more to NOT join QuadraFX. If you are going to make a profit on their platform how many hoops and tricks is QuadraFX going to ask you to perform or jump through before they will pay you your dues?
QuadraFX will accept your money within hours but getting your money back seems to be a near impossible feat!
If you have similar issues or difficulties with getting your money from QuadraFX, please add to the post here because I cannot think that I am the only person in the whole world having issues with a refund from this company.