Johan, sorry to inform you but they are really scam. They have their office in Romania so I know what I am talking about, there is no Youtradefx, just some thieves. I also know this from one of their former employees.
Do not wait for any solution from them, they did this for 3 months the same thing, the only solution is to involve police, hire a lawyer, go to court. In Romania there are already some legal actions against them, we recently joined forces with other 6 clients and hope to really bring them to jail. I will keep you updated but it will take some time (already 1 year since I started).
Good luck!