Hello,
My experience with sabrokers.com has brought me to this forum. I am hoping to find support here as I am running out of options and patience. I have been trading with them since December 2014 without any major issues and last successful withdrawal was in March 2015 which took two weeks but was communicated with the support team and the head of back office (Ahmad Yacoub).
After additional deposit (April, $15000) and further trading I requested a withdrawal of $2000 on 11.05.2015 but my account was not debited and I have not got any replies to my inquiries to this day. On 25.05.2015 I requested another withdrawal of $7000.
I have sent out numerous emails to backoffice@sabrokers.com, support@sabrokers.com, ahmad.yacoub@sabrokers.com and live/offline support via the website, on multiple occasions and also from a different email starting from 18.05.2015 but have not got a single reply. I also tried to call their company number but it appears to be outdated although it was fine about 4 months ago. The contact page is blank these days https://sabrokers.com/contact-us.
I am in the fourth week of waiting for any response. I also attempted contacting SABrokers representative on this forum (https://www.forexpeacearmy.com/forex-forum/members/113738.html) in hopes to maintain communication private but unfortunately this level of service forces me to refer to third party guidance. Currently I am inquiring with DMCC (local regulator) if this company is legitimate.
I abide by all of their stated rules and I doubt an investigation is in progress (Trading Conditions | Policies from SABrokers DMCC Dubai Regulated, Swiss Allied Forex Brokers) so I guess they are either having major internal issues or simply they do not care. This issue is psychologically draining and limiting my speculative edge.
This is an amazing community and I hope that you guys can help me.
Attached screenshots.
Kind regards,
Alexey
My experience with sabrokers.com has brought me to this forum. I am hoping to find support here as I am running out of options and patience. I have been trading with them since December 2014 without any major issues and last successful withdrawal was in March 2015 which took two weeks but was communicated with the support team and the head of back office (Ahmad Yacoub).
After additional deposit (April, $15000) and further trading I requested a withdrawal of $2000 on 11.05.2015 but my account was not debited and I have not got any replies to my inquiries to this day. On 25.05.2015 I requested another withdrawal of $7000.
I have sent out numerous emails to backoffice@sabrokers.com, support@sabrokers.com, ahmad.yacoub@sabrokers.com and live/offline support via the website, on multiple occasions and also from a different email starting from 18.05.2015 but have not got a single reply. I also tried to call their company number but it appears to be outdated although it was fine about 4 months ago. The contact page is blank these days https://sabrokers.com/contact-us.
I am in the fourth week of waiting for any response. I also attempted contacting SABrokers representative on this forum (https://www.forexpeacearmy.com/forex-forum/members/113738.html) in hopes to maintain communication private but unfortunately this level of service forces me to refer to third party guidance. Currently I am inquiring with DMCC (local regulator) if this company is legitimate.
I abide by all of their stated rules and I doubt an investigation is in progress (Trading Conditions | Policies from SABrokers DMCC Dubai Regulated, Swiss Allied Forex Brokers) so I guess they are either having major internal issues or simply they do not care. This issue is psychologically draining and limiting my speculative edge.
This is an amazing community and I hope that you guys can help me.
Attached screenshots.
Kind regards,
Alexey