Trade12 no withdraw my money yet

syamirc

Recruit
Messages
17
hai there..
I got problem with Trade12..
I already request for withdraw my profit since last week.. until now no respond from them.. i tried contact customer support(chat) many times.. they just giving me hope but no action taken..
I tried to contact my broker name(Andrie) but never respond.. i can see he online on whatsapp but never read and reply my whatsapp..
Here is the screenshot of my account balance:
 

FxMaster

Lt. Colonel
Messages
9,449
hai there..
I got problem with Trade12..
I already request for withdraw my profit since last week.. until now no respond from them.. i tried contact customer support(chat) many times.. they just giving me hope but no action taken..
I tried to contact my broker name(Andrie) but never respond.. i can see he online on whatsapp but never read and reply my whatsapp..
Here is the screenshot of my account balance:
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address https://www.trade12.com/about/contact-us

http://www.forexpeacearmy.com/forex-reviews/12421/www.trade12.com

You can also share your story on their social media pages mentioned below:

https://www.facebook.com/Trade12-1660929104125845

https://twitter.com/tradeonetwo

https://plus.google.com/+Trade12Broker

Note: Don’t forget to update your review/s when you got solution of your problem, Best Of Luck
 

Jarovna

Private, 1st Class
Messages
75
Why don't you start your own traders court? We need 3 guilty cases against them and we will bring them to black list!
 

syamirc

Recruit
Messages
17
Guest what? My account just got disable.. they block my account with my money and my profit in the account..
 

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Jarovna

Private, 1st Class
Messages
75
Guest what? My account just got disable.. they block my account with my money and my profit in the account..
No doubt, its a Scam. Start your chargeback procedure man. No way to talk to trade12. Thay are scam and will not discuss with you. Just go to your bank and start chargeback.
 

syamirc

Recruit
Messages
17
Trade12 is a scammer.. please stay away from this company..
I deposit $250 and manage to get profit $2450.. i request for withdrawal.. they never proses my withdrawal and today they block my account.. my broker never reply my message and never answer my call..
STAY AWAY FROM TRADE12..
TRADE12 IS A SCAMMER..
THEY STEAL PEOPLE MONEY..
 

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Trade12

Trade12.com Representative
Messages
70
Trade12 is a scammer.. please stay away from this company..
I deposit $250 and manage to get profit $2450.. i request for withdrawal.. they never proses my withdrawal and today they block my account.. my broker never reply my message and never answer my call..
STAY AWAY FROM TRADE12..
TRADE12 IS A SCAMMER..
THEY STEAL PEOPLE MONEY..

Hello Syamirc,

Upon checking your account with the MT4 ID of 1065480287, the Risk Department has advised us that they made a thorough investigation in your account and found that Scalping Activity was conducted from the 20th to the 23rd of November.

As per the Finance Department, you also had a total deposit of 250.00 USD transacted on November 15, and have a total withdrawal of 250.00 USD transacted on November 23, whereas you have withdrawn all the money you have deposited.

Please understand that it is indicated in our Terms and Conditions that Scalping is one of the strictly prohibited activities from the Company. Clients who conduct this activity at any times will have their account be blocked, terminated, or restricted from further using the Company's services.

If you wish to continue trading with us, please comply accordingly to the Terms, Conditions, Rules, and Regulations that the Company provides.

Regards
Lily from Trade12
 

Jarovna

Private, 1st Class
Messages
75
Hello Syamirc,

Upon checking your account with the MT4 ID of 1065480287, the Risk Department has advised us that they made a thorough investigation in your account and found that Scalping Activity was conducted from the 20th to the 23rd of November.

As per the Finance Department, you also had a total deposit of 250.00 USD transacted on November 15, and have a total withdrawal of 250.00 USD transacted on November 23, whereas you have withdrawn all the money you have deposited.

Please understand that it is indicated in our Terms and Conditions that Scalping is one of the strictly prohibited activities from the Company. Clients who conduct this activity at any times will have their account be blocked, terminated, or restricted from further using the Company's services.

If you wish to continue trading with us, please comply accordingly to the Terms, Conditions, Rules, and Regulations that the Company provides.

Regards
Lily from Trade12
Hello Lilly!
You are so kind answering on this case. What will you say if I show you evidence that brokers in your company advise clients to do scalping? Check the screenshot, there is a conversation with Evgeny Romanov. He suggests me to do scalping in order to fulfill the trading volume. But since I start doing scalping, my trades will not be counted!!! That is clear scam! How is it possible? You say it is prohibeted to make scalping, but Nevertheless, brokers ask me to do scalping! Isn't it just a way to complicate me and stll my money?
Besides, Lilly, please, be so kind to visit my traders court against Trade12! http://www.forexpeacearmy.com/commu...-2017-119-jarovna-vs-trade12-com.52765/page-2
 

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