1) You make a good point. But if the dispute is about the trading, and that certain trades are in error then a trading statement is fair for the community to make up their own decision. You have to also work with FPA. and generating account statement requires very little effort on your part.
2) I do still agree that undisputed funds should have already been paid out.
Ultimately though, you can see how just trading with bucketshops with little or no transparency is really just asking for problems/heartache.
3) So in short, if you want your dispute about money from trading to be considered, then a trading statement covering the disputed period will be necessary.
The undisputed funds are already covered with existing screenshots.
@4evermaat thanks for the itemised points, however I beg to differ and would like to disagree.
1. I think the broker is making up excuses by mentioning about my trades, and they were not able to provide specifics in terms of which trading period did I do wrong. I have used the same trading style even in 2020. I think I have provided sufficient statements for this case, I don't need to produce full statement from the beginning when I started trading with them, doesn't make sense and wouldn't add value to this case.
2. Exactly, I should have done more due diligence in checking up their credibility as a broker, however it is apparent now that I have made a costly mistake by choosing to trade with CWG Markets.
3. There is no disputed period. Till now, I don't even know how did CWG Markets calculated the profits that they scammed off me. That's why it was the first question I asked them when they deducted the profits from my account. The figures just didn't add up. To me, it is obvious they put forth a lame excuse of trading against company policies, when in actual they just wanted to scam me.
The so called undisputed funds, are currently held hostage, meaning the money is with them, not me.
In the email correspondence from the company, the first paragraph literally says it is your trading....
At the end of the day, I don't have a horse in this race - it's not my money. If you won't produce the requested evidence then I know what I think.
That is simply not true. Whilst it (sometimes) does happen shortly after the trades occur, many brokers run their trading compliance checks when a withdrawal request is received. That, in itself, is a major issue which needs addressing but let's be clear, that is often what happens.
@compu-forex thanks for the comments, though exactly, it is not your money, nor did you trade with CWG Markets and know that in the beginning they were not like this. My trading style did not change over the trading duration since 2020, and I had successful withdrawals prior to this case.
So far in my trading experiences with various brokers, I've not met a broker that scams like this. Typically, when there is disputed funds, it wouldn't happen after the 3rd withdrawal, a trusted broker would have flagged up to the client the day after trades executed, or a bit later, but not during withdrawals when there was a track record of prior 1 year trading.
In any case, I think it's been enough time and effort that I spent here, and obviously the broker does not seem to care at all, so I'm repeating myself over and over but to no avail.
There is no change to the situation. I've given the latest update in the broker page. I think I'll stop here and not waste any more time. This is not going anywhere.
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