Both my friend Terry and I cannot withdraw from Lionstone, and they simply do not reply any email about the withdrawal status.
Here's my case:
25 Jan 2015
I made deposit of USD 5000 through bank wire.
18 Feb 2015
I requested withdrawal of USD 3000.
03 Mar 2015
It has been 10 working days, I still cannot receive anything from Lionstone. According to the company’s policy, withdrawal should be made 5-10 workings day.
20 Mar 2015
I was informed that my ID document was under checking in their security department and the withdrawal was not processed yet. The sales manager asked me to contact dispute@lionstone.co.uk for details.
20 Apr 2015
Until now, no matter how many emails I sent to the dispute or backoffice, they just ignored me and did not reply at all.
____________________________________________________________________________________________
Here's my friend Terry's case:
04 Feb 2015
Terry made deposit of USD 5000 through bank wire.
09 Mar 2015
Terry requested withdrawal of USD 4000.
20 Apr 2015
So far Terry has sent them 13 emails asking about the withdrawal, but they have never replied.
____________________________________________________________________________________________
Can anybody help me resolve the issues? I really appreciate your help!
Here's my case:
25 Jan 2015
I made deposit of USD 5000 through bank wire.
18 Feb 2015
I requested withdrawal of USD 3000.
03 Mar 2015
It has been 10 working days, I still cannot receive anything from Lionstone. According to the company’s policy, withdrawal should be made 5-10 workings day.
20 Mar 2015
I was informed that my ID document was under checking in their security department and the withdrawal was not processed yet. The sales manager asked me to contact dispute@lionstone.co.uk for details.
20 Apr 2015
Until now, no matter how many emails I sent to the dispute or backoffice, they just ignored me and did not reply at all.
____________________________________________________________________________________________
Here's my friend Terry's case:
04 Feb 2015
Terry made deposit of USD 5000 through bank wire.
09 Mar 2015
Terry requested withdrawal of USD 4000.
20 Apr 2015
So far Terry has sent them 13 emails asking about the withdrawal, but they have never replied.
____________________________________________________________________________________________
Can anybody help me resolve the issues? I really appreciate your help!