Hello.
I want to complain against Easymarkets.com.
I search internet, I find here I can case on Easymarkets.com
please help how to do.
I join trade in easymarkets,com in April 2016.
My user is usmilati8760@outlook.com.
and start trade crude oil during rate $37.
Then 3 tades buy from duuring 42 rate. I close one trade at 45 rate and
Balance near 1200. and other 2 trade I add take profit 48 rate.
Then after when I see there is no open trade in webtrader. All disappeared.
I ask easymarket where is my trades?
First they said <<you close the positions yourself>>. I said i not did so.
I ask again and again. But easymarket not accept.
When I said I complain of you.
Then they email me this
<<<We have identify that you has opposite trading activity with another client in the same region.>>>
I ask this is my account there is no my another client. Tell me who my other client where is opposite trade?
For this they no reply.
I ask again and again where is give me. then they this reply
<<<your account seems to have opposite trading activity with another client in the same region. This clearly breaches our terms and conditions and for this reason your trades were closed.>>>
then they threat me this
<<<If you still deny the above the mentioned reason for trade closure, unfortunately, we will have to close your trading account.>>>
One at easymarket.com said complain at complains@easy-forex.com
I complain there they also did same. No solution.
And now my account balance shows as
My balance for trading $744
My Bonuses $225
All profit trades disappeared.
Please help how to case against them?
Thanks
I want to complain against Easymarkets.com.
I search internet, I find here I can case on Easymarkets.com
please help how to do.
I join trade in easymarkets,com in April 2016.
My user is usmilati8760@outlook.com.
and start trade crude oil during rate $37.
Then 3 tades buy from duuring 42 rate. I close one trade at 45 rate and
Balance near 1200. and other 2 trade I add take profit 48 rate.
Then after when I see there is no open trade in webtrader. All disappeared.
I ask easymarket where is my trades?
First they said <<you close the positions yourself>>. I said i not did so.
I ask again and again. But easymarket not accept.
When I said I complain of you.
Then they email me this
<<<We have identify that you has opposite trading activity with another client in the same region.>>>
I ask this is my account there is no my another client. Tell me who my other client where is opposite trade?
For this they no reply.
I ask again and again where is give me. then they this reply
<<<your account seems to have opposite trading activity with another client in the same region. This clearly breaches our terms and conditions and for this reason your trades were closed.>>>
then they threat me this
<<<If you still deny the above the mentioned reason for trade closure, unfortunately, we will have to close your trading account.>>>
One at easymarket.com said complain at complains@easy-forex.com
I complain there they also did same. No solution.
And now my account balance shows as
My balance for trading $744
My Bonuses $225
All profit trades disappeared.
Please help how to case against them?
Thanks