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Abandoned - My problem with Grand Capital

Discussion in 'Resolved Issues' started by Arano, Nov 21, 2016.

  1. Arano

    Arano Recruit

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    Last week I signed up for USD500 no deposit bonus from Grand Capital. After setting account. I was able to trade. Just today I made USD 3592 profit trading USDJPY. But after 1 hr my profit dissapear but it was still account history. I have contacted customer care and he said there was an issue with Quotes. He asked me winstrument I used and I said USD/JPY. After some time he reply. They cannot return the money(USD 3000 profit). Then he said ther was a technical issue. He then closed the chat box and blocked from opening chat box again. He also removed the account history in my platform. Please tell me how to recover my profit. I was so scammed and Robbed.
     
  2. Arano

    Arano Recruit

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    Me: Hi I made USD 3592 in my trading account. But now in my MT4 its only 458..What Happen to my USD 3000 profit?

    Just a moment...

    [​IMG]Anton Zloi:
    Hello!
    What is your accoun number?

    Me: 504991

    Anton Zloi: What instrument you was using in trading?

    Me: USD JPY
    Pls return my profit..

    Anton Zloi: It's not possible
    Cause it was issue with quotes

    Me: Whatnot possible
    What issue with Quotes?

    Anton Zloi: Technical issue with quotes

    Me: That is not my problem if they technical issue?
    Is this a robbery?

    Just a moment...

    [​IMG]Mihail Novik:
    Hello!
    How can I help you?

    Me: Please above..ZLoi just closed the chat box
     
  3. Arano

    Arano Recruit

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    Mihail Novik: Hello!
    How can I help you?

    Me: Me: Hi I made USD 3592 in my trading account. But now in my MT4 its only 458..What Happen to my USD 3000 profit?
    504991 my accpunt no

    Mihail Novik: There were detected nonmarket quotes today and orders opened at this quotes were cancelled

    Me: What?How could that be possible?
    hello

    Mihail Novik: Technically it si possible
     
  4. Pharaoh

    Pharaoh Colonel

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    Send the link to this thread to Grand Capital. Ask them to come here and more fully explain the reasons for cancelling trades.
     
  5. Grand Capital

    Grand Capital GrandCapital Representative

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    Hi Arano,

    There was, indeed, an issue with quotations for USD/JPY and NZD/CAD pairs. We were receiving non-market quotes for the pairs and had to revise all the trades involving the mentioned pairs on all accounts, in accordance with the company's Regulation for trading transactions.
    Please refer to the company's news on the matter: https://grandcapital.net/about/company_news/non-market-quotes-november-21/

    Thank you,
    Grand Capital.
     
  6. mazahir

    mazahir Recruit

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    Hi
    I am also a victim of Grand Capital. Please not they are pure Fraud. Scam company. they steal my 11000USD profit and block my accounts and said you made profit with a secret abusive method. they can say anything to anyone and no one can bring money back from them as they have no proper license. they have only Financial commission certificate and that financial commission also not able to compensate you. I also put my case to financial commission but they said it is not our concerned problem.
    It is not only you , everyone who make profit they block his profit and send his initial deposit back or delete your trades and said it as technical fault and game is over. tell all other your friends and traders to avoid this brokers. we can not get a penny of profit from these robbers. see my case details here
    http://www.forexpeacearmy.com/community/threads/grand-capital-scam.47964/page-2#post-268778
     

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