I deposited USD 5000 to them in Sep. Later in Nov, I applied a withdrawal of USD 5000. They emailed me to confirm receiving my withdrawal request and at the same time tried to convince me not to withdraw with bonus reward. I insisted to withdraw by giving up the bonus. Then they deducted the amount from my account balance. But I can't receive any money from them until now. I emailed them many times, they didn't reply at all. I tried to call their phone number, but it always directed to the message box. I skype the account manager Frank Jaeger, but nobody replied too.
How can I get my money back when the company does not even reply?
How can I get my money back when the company does not even reply?