FBS scammed me

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Stating usdtry pair as exotic.
And quoting from investopedia
Doesn't mean that you can run away from the questions that why was info given of the newly pair by email.
When you can provide signals through emails and account statements?
Why there is no info shared?


Dear Sir!
Please, kindly let us repeat once more time for you the main points of our previous replies.
USDTRY is an exotic currency pair, extremely volatile on its own, but even more unpredictable lately due to economic situation in Turkey.
Consequently, the spread can widen at any time.
On our site it is stated that USDTRY is an exotic currency pair, which implies that it can be very unstable and the spread can widen drastically.
Please, kindly let us quote the Investopedia here:
"An exotic currency is a foreign exchange term for a thinly traded currency. Exotic currencies are illiquid, lack market depth and trade at low volumes. Trading an exotic currency can be expensive, as the bid-ask spread is usually large."
Here is the link to the article - https://www.investopedia.com/terms/e/exotic_currency.asp
But more than that, you were informed about the current spread right before you have opened the order, since the spread was shown in the Market Watch as well as on the left upper corner of the chart field (there the current Bid and Ask prices are shown).
 
Dear Sir!
All information about currency pair is given on the site and in your trading platform, also some general information can be found on the Internet. No information is provided about currency pairs via e-mail and the company is not obliged to send such information via e-mail, since it is provided on the site.
Also, FBS does not provide any signals via e-mail.
To know more about signals please follow this link - https://fbs.com/tags/forex-signals
You will find useful data in the link.
You may also go to the platform developer's website here https://www.metaquotes.net/en/company/news/3871 in case you need further information.
Thank you
 
Dear Sir!
All information about currency pair is given on the site and in your trading platform, also some general information can be found on the Internet. No information is provided about currency pairs via e-mail and the company is not obliged to send such information via e-mail, since it is provided on the site.
Also, FBS does not provide any signals via e-mail.
To know more about signals please follow this link - https://fbs.com/tags/forex-signals
You will find useful data in the link.
You may also go to the platform developer's website here https://www.metaquotes.net/en/company/news/3871 in case you need further information.
Thank you
I would agree on this spreads are not moving above 250 points and on that day it was around 1000 points and whenever the position exceed the balance mt4 wouldn't allow me to open positions.

You guys are scammers and you will only continue to do it .
And what I will do is I will alert as many people I can stop to join you .
A scamming company will always be a scamming company .
 
I would agree on this spreads are not moving above 250 points and on that day it was around 1000 points and whenever the position exceed the balance mt4 wouldn't allow me to open positions.

You guys are scammers and you will only continue to do it .
And what I will do is I will alert as many people I can stop to join you .
A scamming company will always be a scamming company .

Hello Sir,

If you require any other assistance please don't hesitate to let us know.

Have a good day

FBS Official
 
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