FIGFx is not processing withdrawal - Scary situation - Scam Scam Scam
i have opened an account in the month of december and funded 1000 usd via wire transfer from india. I tried to trade with them, but from january it's very difficult to close a position. it takes almost a minute to close a position which ends up in loss. Now my account has only 718 usd. So i decided withdraw the balance money. I don't find an option in their cabinet to fill my bank details for wire transfer. So i have placed a withdrawal request via Liberty Reserve. I got no response from them. So i mailed them and go two different replies which are contrast to each other. Find both the replies below:
1st Reply:
Hello Mr. Aboo,
Thank you for contacting FIGfx Brokers.
Please, make sure you contact
support@figfx.com email address ONLY. There is no need to send a dozen copies to all inboxes as this will only delay your transaction between departments.
Unfortunately, FIG Solutions has stopped accepting and sending direct bank wires to India, because of international business restrictions in regards to the Mumbai attacks.
To process your withdrawal, we will have to ask you for a LibertyReserve, WebMoney or Moneybookers account to send your money to. Please respond to this email with the desired destination for your withdrawal when you see fit.
Sorry for the inconvenience & Have a nice day
Seeing the first reply i again placed a request in Liberty Reserve.
Immediately i got the second reply which is mentioned below:
2nd Reply:
Hello,
Please send your bank details to
backoffice@figfx.com
Regards
The first reply says they cannot send the money via bank. The second reply asks for bank details... Which one to believe? This is dubious. So i sent both the details to them via mail. Sent them bank details as well as Liberty Reserve details. I also filled the wire withdrawal form and sent them.
Till now they didn't respond.
I sent them several mails and they never responded. Even in the live chat, they are very clever. They are not connecting to me if connect them from india. I was trying their chat help for two days and it was not connecting. Suddenly i got an idea to connect them from my Virtual Private Server in US.
When i tried from VPS in US they connected. First time they asked for my account number and i gave my account number 102994.
Immediately they replied saying this account does not belong to the location you are connected from and immediately terminated the chat session.
Then second time i connected them from vps. I asked why i am unable to connect from india? They said they are accessible all over the world. I said iam unable to connect from india. Again they terminated the session.
Then third time i connected them and said how would be u process the withdrawal? They said it would be the same mode as deposit. I said i deposited via wire transfer and how can i withdraw now? They terminated the session and went.
Again i tried to connect them from VPS. They said i need to connect to them only from India.
But if i try to connect them from india, its not getting connected.
Now they also stopped responding mails too....
I have referred two of my friends with ac number 106166(Murugesan) and 107190(Nizarudeen) to figfx.com and their case is also similar. The withdrawal is still not yet procesed.
I am very scared. Please help me to get back my funds....