Hi,
my FXCM UK account were loocked since 3 weeks. The support wrote me that my account is Locked because it is "under review" on 11-01-2018. No more explenation about this "under review".
After some days i asked to the support chat and by telephone but they told me that they did know anything about my case. They told me to write to the compliance.
On 18-01-2018 I sent a witdrawal request and also an email to the compliance too.
Today still nobody replied me and my accont: 2620251230 is locked with €11,042.84
What I have to do? This story is incredible!
my FXCM UK account were loocked since 3 weeks. The support wrote me that my account is Locked because it is "under review" on 11-01-2018. No more explenation about this "under review".
After some days i asked to the support chat and by telephone but they told me that they did know anything about my case. They told me to write to the compliance.
On 18-01-2018 I sent a witdrawal request and also an email to the compliance too.
Today still nobody replied me and my accont: 2620251230 is locked with €11,042.84
What I have to do? This story is incredible!