GUILTY Case# 2012-065 | fkayode vs www.fxup.me

Based on the available evidence, do you believe that FxUp.me is guilty?

  • Guilty

    Votes: 73 97.3%
  • Not Guilty

    Votes: 2 2.7%

  • Total voters
    75
  • Poll closed .

fkayode

Private, 1st Class
Messages
56
Original FPA Traders Court Submission:

I am submitting the case against: www.fxup.me

My Case is: I opened an ECN Account on 11th April 2012 with deposit of $250.00 and then started trading on 12th April 2012.
Before opening the account I asked from their support if I can trade during the news time and I was told I can, that they allowed it. I made $500.00 on my first trade and decided to withdraw $600.00 which they honored.
I then opened two other accounts and deposited money into the accounts. Traded on them and made some profits and some losses. I later decided to withdraw part of my money but was rejected this time that I used vulnerability of software. I told them that I only use pending order software and e trailing software. I was later told that my account have been transfer to their Risk Dept and immediately they blocked my email from communicating with them, not until I made a call on them and the support(Deborah) promised the department in charge will get back to me. The same day I was mailed after one week to send my bank account details in less than 30 min. While I was expecting bank transfer of $1662.62 in my bank account, I received a mailed that $2.64 has been sent to my liberty reserve account that I used in depositing to my trading account. I have tried every means to resolve this matter with them but all to no avail. I think they intentionally want to defraud me until they prove otherwise.

New thread in the Scam Alerts Folder:

Review is submitted by KAYODE ADELAKUN on 05/17/12

The company was first contacted about the issue on 04/27/12 the last contact was on 07/16/12

Details: From: withdrawal@fxup.me <withdrawal@fxup.me>
Subject: Withdrawal
To: kayodeblw@yahoo.com
Date: Friday, April 27, 2012, 12:17 AM

Dear KAYODE ADELAKUN!

After checking accounts 8005501, 8005321 was found that you used the
vulnerability of software, thus violating the trade rules of the
Company UPME GROUP. Orders which violate trading conditions have been
removed from accounts 8005501, 8005321. These actions led to the
malfunction of the software company UPME GROUP. We also have a
suspicion that you are using two different names, which is also is
prohibited and may lead to disqualification of all accounts. In this
regard, the accounts 8005501, 8005321 were transferred to the Risk
department for detailed examination. Once the Risk Department will
conduct the necessary verification of history of accounts 8005501,
8005321, we will discuss the withdrawal of funds from the accounts
8005501, 8005321.

Best regards, UPME GROUP withdrawal team




Friday, April 27, 2012 12:40 AM
From: "Kayode Blw" <kayodeblw@yahoo.com>
To: withdrawal@fxup.me
Re: Withdrawal

You said I used vulnerability of software, is pending order software vulnerability software? and also said I trade different account, is there anywhere in your regulation that said traders should not trade in a group?

Before opening a live account with you, I asked your support if I can trade during the news time which I was told yes, now I made some money trading with you which you are holding now. If I had lost the money what would have happen?

Pls I want you to rethink your decision as regards my money with you because it is hard earn money.

Thank you
Kayode

Friday, April 27, 2012 12:48 AM

From: "withdrawal@fxup.me" <withdrawal@fxup.me>

To: "Kayode Blw" <kayodeblw@yahoo.com>

Re: Withdrawal

Dear KAYODE ADELAKUN!

That's why we passed accounts 8005501, 8005321 to the Risk Department.
Once we get a response from the Risk department, we will consider the
withdrawal of funds from accounts 8005501, 8005321.


Best regards, UPME GROUP withdrawal team


Tuesday, May 1, 2012 3:14 AM
From: "Kayode Blw" <kayodeblw@yahoo.com>

To: withdrawal@fxup.me
Hi,

It has been over 5 days now, and am yet to get a feed back as regards my money including profit.
This is what I work with which you are still holding and as a result I have not been able to trade for a while now.
Pls I will appreciate it if my funds are release now so I can get back to trading.
Thanks

Kayode




Re: Withdrawals on account 8005501 and 8005321

Sunday, May 6, 2012 11:41 PM

From: "Kayode Blw" <kayodeblw@yahoo.com>

To: arbitrage@fxup.me
Hi,
I tried to withdraw from my account since 27th April but was told there were some issued with my account which has now been transferred to the risk dept and there after it will be consider for withdrawal. I have my capital and profit with held for over 12 days now with out any feedback yet. This act is detrimental to the good relationship we have started during my trading with you.

Sir, I will like to have my funds so as for me to continue trading and meet up with some personal needs.

Now my account is reading 0(zero) scalper orders which I was told, I will be able to withdraw as soon as it get to this level but am yet to get my funds.

I will appreciate it sir, if my account is considered and restore appropriately.

Thank you and God bless you for your urgent response on this matter.

KAYODE ADELAKUN





Withdrawal
Monday, May 7, 2012 3:44 AM
From: "withdrawal@fxup.me" <withdrawal@fxup.me>
To: kayodeblw@yahoo.com
Dear KAYODE ADELAKUN!

Please, within 30 minutes send your bank details:

CU/Bank Name:
Address/City/State:
SWIFT:
Account Name (Beneficiary):
Account Number:

If you have only one bank account and use it with your friend please
specify it.

Best regards, UPME GROUP withdrawal team


Tuesday, May 8, 2012 5:01 AM
From: "Kayode Adelakun" <kayodeblw@yahoo.com>
To: "withdrawal@fxup.me" <withdrawal@fxup.me>
Hi,
Pls confirm if the bank transfer is done and when I should received the funds as you requested for my bank account details yesterday for fund transfer.

Thanks

Kayode Adelakun.



Re: withdrawal
Tuesday, May 8, 2012 6:53 AM
From: "Kayode Adelakun" <kayodeblw@yahoo.com>
To: withdrawal@fxup.me
Hi,
Pls confirm if you have received it now?
Thanks.

KAYODE Adelakun





Re: withdrawal
Tuesday, May 8, 2012 6:57 AM
From: "withdrawal@fxup.me" <withdrawal@fxup.me>
To: "Kayode Adelakun" <kayodeblw@yahoo.com>
Dear KAYODE Adelakun!

We received your letter.

Best regards, UPME GROUP withdrawal team





Re: withdrawal
Tuesday, May 8, 2012 11:11 AM
From: "Kayode Blw" <kayodeblw@yahoo.com>
To: withdrawal@fxup.me
Ok,
Kindly list the violations according to your policy which led to the failure of your equipments.
Thanks


From: withdrawal@fxup.me <withdrawal@fxup.me>
Subject: Re: withdrawal
To: "Kayode Adelakun" <kayodeblw@yahoo.com>
Date: Tuesday, May 8, 2012, 10:15 AM

Dear KAYODE Adelakun!

We checked the history of accounts: 8005136, 8005321, 8005501. The
inspection revealed numerous violations that are applied to trade,
which led to the failure of the equipment. In this regard, according
to the rules of the company, the account will be disqualified and you
will be refunded the amount of initial deposit with minus already
withdrawn funds. Also, you'll be add to the list of blacklisted
clients.

According to the history of accounts:

8005136
Deposit: $250
Withdrawal: $735.36

8005321
Deposit: $143
Withdrawal: $0

8005501
Deposit: $345
Withdrawal: $0

Total amount of deposits of accounts 8005136, 8005321, 8005501: $738

Total amount of withdrawals of accounts 8005136, 8005321, 8005501: $735.36

Therefore, in accordance with the rules of the Company we will return
you the amount of initial deposit with minus already withdrawn funds.
This amount will be refunded in the same way as the deposits were
carried out.

The amount for return: $2.64

Best regards, UPME GROUP withdrawal team



Monday, July 9, 2012 3:35
FROM:arbitrage@fxup.me
TO:Kayode Adelakun

Re: Question

AM Dear KAYODE ADELAKUN!

Please specify the number of account.

Best regards, UPME GROUP arbitrage team



Monday, July 16, 2012 3:22 PM
FROM:arbitrage@fxup.me
TO:Kayode Adelakun
Re: Question

Dear KAYODE ADELAKUN!

We made the test at your request and carefully checked all the steps performed by the risk manager accounts 8005501, 8005136 8005321. After having carefully reviewed the history of the accounts 8005501, 8005136, 8005321 arbitrage department came to the conclusion that the final steps made the risk-manager of the accounts 8005501, 8005136 8005321 are correct and can not be changed. You receive the amount of initial deposit.

Best regards, UPME GROUP arbitrage team



Monday, July 16, 2012 6:41 PM
FROM:Kayode Adelakun
TO:arbitrage@fxup.me
Re: Question

Ok, if you said the conclusion of your risk manager on returning my initial deposit is correct. what did I do wrong by your test.?
I think we should go to Forex peace army court to resolve this matter. I already opened a scam folder on this matter with forexpeacearmy.com
You can see the link here:https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/20567-fxup-me-deleted-my-profitable-trades-ecn-type-account.html
I think I have tried enough trying to resolve the matter with you amicably but you still decides to keep my money with you, now I have resolve to take this matter to the court.
Thank you

Company representatives' emails: Deborah<arbitrage@fxup.me>

 

Attachments

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  • 1st monthly statement 8005321.png
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I think this one is pretty well covered in Scam Alerts.

Yo AsstMod! Can you invite FxUp.me into the conversation?
 
I've sent the invitation.

This is close to two weeks now and no response from them, I think a reminder should be sent to them because they may said the invitation is not received.
They sent a letter to me on 26th July asking me to participate in their IB. I think they are trying to bribe me but I asked them to pay me my money first and then we can talk on other business, since then I haven't heard from them.
 
I hope to hear about this one sooner than later before other brokers start to think its the "thing" to do...
 
vulnerability of software? WTF

there is no such thing as this "vulnerability of software" if there software has vulnerabilities they need to fix it
you cannot affect that! They need to do a vulnerability assessment on their servers this is nothing you can do for them!

That statement does not compute!
 
Thank you for informing us of this ECN broker. " vulnerability to their software " - LOL give me a break.

I hope anyone reading the above who are with this broker will close their account and get out of there quickly.

At least you got your money back and now can go to an honourable broker - good luck.
 
i am really trying to understand why brokers have interest in there clients money. specially when it is a registered ECN broker. i notice that software and system bugs is the excuse for some brokers now and this problem arias when the client request for a withdrawal and its worst when the client is profitable.
i hope you can get your money soon.
 
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