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Problem Negative slippage at ICMarkets

I am having an issue with a company

ZandraFX

Recruit
Messages
1
Negative SLIPPAGE AT ICMARKETS
 

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-> Can you attach those photos that were in your screenshot?

If you have the full video, you may also attach it here. If the video file is too large, you can use youtube or cloud share service like google drive, dropbox, etc and upload there. Make sure the share link is publicly viewable (test in private browser window first).

-> need full trading record. You can generate one from mt4/mt5 desktop and attach it here, using these instructions:


-> also need the journal logs for that day and the day before. This is the communication between the server and your mt4/mt5 on desktop. .log files are located in [mt4 base folder]\logs\

-> You do understand that a live price feed needs more time (in milliseconds) to actually fill an order. During news time, this may be increased. Demo feed appears instantaneous because there is no clearance needed from LP. The trade is auto-filled.
 
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