Optionrally Fraud
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- 1
I have opened an account with Optionrally in November 2015.
The account manager sent at the beginning of March 2016 a document that I needed to sign in order to agree with a transfer of my account to a different company called Scala Trade.
The conditions of the agreement were abnormal and I have chosen to place a withdrawal request.
It is over one month since my withdrawal request is pending.
I have tried to contact the company on the several contact numbers listed and was not able to find anyone until two days ago.
I have been promised that my request will be reviewed and forwarded to the concerned department.
I asked the person I was talking to about information regarding my account and it became clear to me that he was not reviewing my case as he had no idea what account I am speaking about when I challenged him.
It became obvious to me that the person had no intention to forward the matter as he does not know what account I am referring to.
After providing the details he could open my account and see the available balance. He told me there is no trading on my account and did not want to provide any information about my account manager who has disappeared after I decided not to transfer my funds to Scala Trade.
he as well claimed that my withdrawal request will be honored in a maximum of 48 hours , which did not happen.
I am currently in the process of contacting and reporting this incident.
I would appreciate any advice in order to recuperate my funds. I will as well post any advice I might find useful.
The account manager sent at the beginning of March 2016 a document that I needed to sign in order to agree with a transfer of my account to a different company called Scala Trade.
The conditions of the agreement were abnormal and I have chosen to place a withdrawal request.
It is over one month since my withdrawal request is pending.
I have tried to contact the company on the several contact numbers listed and was not able to find anyone until two days ago.
I have been promised that my request will be reviewed and forwarded to the concerned department.
I asked the person I was talking to about information regarding my account and it became clear to me that he was not reviewing my case as he had no idea what account I am speaking about when I challenged him.
It became obvious to me that the person had no intention to forward the matter as he does not know what account I am referring to.
After providing the details he could open my account and see the available balance. He told me there is no trading on my account and did not want to provide any information about my account manager who has disappeared after I decided not to transfer my funds to Scala Trade.
he as well claimed that my withdrawal request will be honored in a maximum of 48 hours , which did not happen.
I am currently in the process of contacting and reporting this incident.
I would appreciate any advice in order to recuperate my funds. I will as well post any advice I might find useful.