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> Date: Thu, 2014 11:11:19 +0000
> From:
consumer.queries@fca.org.uk
> To:
headmanagir@hotmail.com
> Subject: RE: This company 24option.com threatening me [ ref:_00Db0K8yP._500b04A2bQ:ref ]
>
> Dear Mohamad,
>
> Thank you for your email regarding 24option.com
>
> I appreciate the concern that this issue has caused you.
>
> Initially I searched this firm and found that 24option.com is a trading name of RODELER LIMITED. I conducted a search for this firm on our Financial Services Register and this firm appears to be EEA Authorised. I have evidenced this search below.
>
>
Financial Services Register
>
> In relation to your query, I can advise that "EEA authorised" means that the firm is based in another country (state) in the European Economic Area (EEA), in this case Cyprus, and so is regulated by the regulator in that country. They then passport their services in to the UK and have limited regulation by the FCA. This is because the FCA regulates financial firms with a registered address in the UK.
>
> Consumers considering or currently doing business with passported EEA firms ('EEA Authorised'), may wish to ask for further information from the firm or its UK branch about its complaints and compensation arrangements. This is because the position may differ compared to a UK authorised firm. I have attached a link to the Cyprus regulators website for your records:
>
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>
> I have also provided contact details for Rodeler Ltd for your convenience.
>
> +357 22 22202 or
finance@rodeler.com
>
> I appreciate that this may not be the answer you were looking but hope it provides you with a platform for your next actions.
>
> Yours sincerely,
>
>
> Imran Shaakir Ahmad (Mr)
> Associate | Customer Contact Centre
> Financial Conduct Authority |
Home - Financial Conduct Authority
> Consumer Helpline: 0800 111 6768
>
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do not help = be warned from Cyprus
UK Government
Is so good in help