I traded in this broker almost a year (my account was moved from AlpariUK). Trade was slow. Connection MT4 terminates often, the execution of deals for a long time. Slippage almost constantly.
But, even in these conditions, I was able to make a profit. Each trading day, I received a confirmation e-mail.
After a year of trading, I decided to withdraw my profits and sent a request for withdrawal.
The money disappeared from my account immediately. The broker told me that my trades is removed, because I was not acting "in good faith".
I asked to give me an explanation and evidence, feasibility study and examination results.
I waited 8 weeks of response, received yesterday, there is no new information.
Only after this incident, I learned that so many people suffer from this broker.
At this time, the process starts over them in FCA and the Financial Ombudsman Service.
This can not go unpunished. I hope that UK (FCA) I can not get the support of the US example (NFA) ?!
I want to ask you, as you have dealt with this situation? Who has received support in the Financial Ombudsman Service? To back his money?