Resolved: Figfx.com account permanently disabled for no reason!

[Javier Keeth]

Mr. Kniestedt, Mr. Rusk, Mr. Kniestedt, Mr. Dei,
Respected Readers,

As I stated in my earlier post above at 09-13-2010 10:42 AM, All our logs, screenshots and account data "privacy respected" have been forwarded to the FPA's Investigation Team for investigation.

Since then, please be sure that we have been in constant contact with the appointed FPA representative, who has been following this case since you posted it here.

In Chanya's case which was posted the same day, the decision was taken mush faster and all parties were satisfied.

The reason actually is that Chanya did not deny anything of what we "claimed" they did. They admitted all the facts, and referred to an email they received from our support team instructing/allowing them to do a forbidden act.

Scenario>>
They did that forbidden act, they were banned, they posted the problem, the FPA contacted us, the FPA contacted Chanya, the truth was revealed that our support guy was the originator of the mistake, we paid the client, all are happy.

In your case, it is a little different.
You are denying everything we "claimed" you did; You are denying the fact that the four accounts are linked; You are denying that behind all accounts stands "one man"; You are denying absolutely everything.

FIG based on the above circumstances; have unfortunately nothing to offer.

You chose a shortcut to solve this case by telling us the story behind your "group of traders", your "relation" to the group, the intentions from installing the EA over multiple accounts after your agent account #119960 was banned, and/or any other information that will help revealing the real facts behind this case.

I strongly believe that with all information being revealed, you will be helping the FPA investigator to make their final verdict/advise in regards to this case.

Have a nice day.

 

[Nico Kniestedt]

Apologies Javier for being so persistent, I haven't received any contact from FPA or fig describing the discussion being taken place, being that this case is about me I feel like I should be involved.

I argue that Chanya's case was very similar to mine. He was also shut down for "grouping" his account with his mothers. Fig wrongly accused him of doing so and lifted that accusation once FPA jumped on your company.

I see no difference with my case, false accusations made by your company in order to shut my account down.

I explained my story truthfully, and will stand truthfully against your company until my case is resolved. I have evidence to prove this, as I have stated it in my thread, if FPA needs any more evidence I will happily provide it to them.
~They can call me and speak to me about this in person because I am a real person!
~ I have my State ID scanned and bank statement (That was submitted to fig!) that I can send anytime. Valid
Legal documents!
~ On facebook, a public forum (used worldwide dated with time stamps!)there is evidence of our group of traders discussing the usdjpy pair!

Any other inquires I will immediately answer.

 

[Kaes Kniestedt]

Javier -

Thank you for your response. None of us have been contacted by FPA as of yet, but we look forward to resolving this case and hopefully reaching a cooperative ending.

 

[Javier Keeth]

I argue that Chanya's case was very similar to mine. He was also shut down for "grouping" his account with his mothers. Fig wrongly accused him of doing so and lifted that accusation once FPA jumped on your company.

Hello,

If the FPA investigator won't mind, I would like to quote the verdict/advice we received in private email conversation regarding Chanya's case. Just to show that there was no "jumping on" any company, and that those were not accusations.

Javier, 

It's clear that the rules were violated in this one, but not clear if the clients were mislead by an incompetent support agent.  If one of your people really did give bad advice, I think you should take Pharaoh's advice.

As you can see, the FPA has been convinced that there were broken rules, and that the ban was good and based on solid evidence. The case was solved as the same evidence showed later that our support rep. mislead the trader into doing the violation. It would a ridiculous mistake to tell a trader to make a violation, then insist on banning him for doing it.

Back to this case>>
From the threads that have been opened all over the FPA regarding your case, "which is not a right thing to do", I can quote various paragraphs where you stated:
- My group of traders.
- My brother.
- My friend.

Here is how this case looks from where I stand:
---------------------------------------------
A- Jason Rusk:
Opened an affiliate account 119960, and started opening trading accounts under his own affiliate account to earn rebate for his groups trading. FIG noticed this, and banned the affiliate account before the affiliate managed to get into such acts. Jason Rusk disappeared, and never came back.

We believe Jason Rusk, is the author of the EA that is run on all the accounts as it identifies itself as the "Ruskinator". After he was not given a chance to make the self rebate, he headed for friends to help him do it the other way.

B- Kaes Kniestedt & Nico Kniestedt
Friends of Jason Rusk, and brothers as they stated in a different thread.
They opened their accounts, deposited the minimum cash possible for a mini account and ran the "Ruskinator" EA for their friend, Jason rusk.

C- James Dei
Friend of Jason Rusk living 1 block behind the Kniestedt brothers, opened his account the same day as Kaes Kniestedt and as well, installed the "Ruskinator" EA.

Such actions raise the red flag immediately and cause our TeamWox IA system to mark the accounts and give them a special color for tracking, example:

Then we start noticing similar/identical trades from all accounts, which by itself raises the "account management" flag, example:

Given the details/information above, we were forced to ban the accounts for the obvious account management pattern. After we did so, you revealed the fact on another thread that "correct", you are linked and trade as a group, 2 brothers and a third friend.

The fact that you have enough knowledge on how to use 2 different ISP's, use a VPS or/and hide your IP in other ways, does not mean you are not wrong.

No offense meant, but of course the best way to run multiple accounts is registering them with names of friends and relatives, then make sure each is connected from a different place, then meet in the evening to share the story on how you tricked your broker.

I am sorry, but You probably missed this time.

The issue now IMHO is not proving who is right and who is wrong. As Mr. Kaes said in the previous post, we are all looking forward to "hopefully reaching a cooperative ending." I bet you know where your mistakes were, and I can be only proud of our experts revealing this case.

Finally, I contacted the FPA investigator and asked him to initiate a private email conversation thread which you must have received by this time. Please stay tuned there, and we can come back to update this thread once we finish our work with the investigator in the background.

Have a nice day

 

[Kaes Kniestedt]

The fact that you have enough knowledge on how to use 2 different ISP's, use a VPS or/and hide your IP in other ways, does not mean you are not wrong.

I am sorry, but You probably missed this time.

The issue now IMHO is not proving who is right and who is wrong. As Mr. Kaes said in the previous post, we are all looking forward to "hopefully reaching a cooperative ending." I bet you know where your mistakes were, and I can be only proud of our experts revealing this case.

We have asked you multiple times how we can prove that we are individually trading, and you have not responded. Also, if the accounts are controlled by one person, please explain why they have such huge differences in account balance? Wouldn't you think they would be near the same? Nico's account has 7,000$ or more in it, whereas mine is negative.

As to the similar trades: we are all running the same EA, so of course we have the same trades with the Ruskinator flag, so that point is moot.

We did not make any mistakes, as there were no mistakes to be made. We were not trying to trick FigFX at all. We all are looking forward to working with the FPA investigators.

 

[Stanislaus Arren]

the continue...

what about the continue of this story? did figfx the scam broker already return all your 7000 dollar?
Why take so long? It's trader money not belong to figfx by any stupid reason!

 

[AsstModerator]

An FPA investigator is helping Nico's group negotiate with FigFx to try to resolve this issue. If it is resolved, that will be posted in this thread. If it's not resolved, that will also be posted in this thread.

 

[Javier Keeth]

An FPA investigator is helping Nico's group negotiate with FigFx to try to resolve this issue. If it is resolved, that will be posted in this thread. If it's not resolved, that will also be posted in this thread.

Do you find any logical reason for the insults above, except this being a mad man with nothing else to do in life?

Can I also hijack people's threads and insult them without being banned?
If so, I would like to know so I can start doing it.

You're so vain Stanislaus, admit it.

 

[Stanislaus Arren]

Do you find any logical reason for the insults above, except this being a mad man with nothing else to do in life?

Can I also hijack people's threads and insult them without being banned?
If so, I would like to know so I can start doing it.

You're so vain Stanislaus, admit it.

to Javier:
LOL.. you're such a jerk, Javier.. You want me to be banned? Why? Are you afraid of me? I Know it! You never reply my questions in any thread especially Chanya's case. Look on my posts on Chanya's case that you never reply or give any evidence of her doing self rebate and anything! and finally you admit that it is your support mistake . But i check this thread and compare. It's similar matter but You still grab this 7000 dollar money. It's because you just blame without any reason! many people will read the truth! it's hard to hide now when you usually play hide and seek.

And remember Javier, this is public forum and OPEN! we can talk and share everything as long as we have case here. and your case with Nico has not been resolved yet.

I am wrong if i call the broker is doing Scam without any case on it. BUT. Your Figfx..... lol :-? How many cases here? More than 5? definitely YES

Leutanent of FPA. I will strongly wait for final decision on this case and keep war with any scam broker. Good luck and keep The good work.

 

[hyper]

As to the similar trades: we are all running the same EA, so of course we have the same trades with the Ruskinator flag, so that point is moot.

How profitable was the EA? I'd imagine that if it was highly unprofitable then FIGfx would have allowed all of you to continue trading.

FIGfx is an online casino.